The front desk gave us a room that was occupied by others. They didn't know it so they broke into that room. When they changed a room for us, it was not the room type i reserved before. i booked a king size bed and they gave us double bed room. There're stains on the floor. The bed was very uncomfortable neither of us slept well.
Lavender
1 晚浪漫旅行
10/10
Rene
1 晚行程
10/10
Excellent stay- Wonderful staff and close to the airport with great shuttle service. Super comfy bed, quiet and clean. Nice "farm to table" restaurant on the premises.
Laurie
1 晚行程
10/10
Emily
1 晚行程
8/10
We enjoyed our stay here, and rooms were very modern and clean. Staff was wonderful! It looked like it would be easy to order food if we wanted something from the restaurant portion of the hotel. Our only minor complaints were that the pool water was a bit on the chilly side while we were there, and there are no microwaves in the rooms.
Melissa
1 晚家庭旅行
10/10
Jaclyn
3 晚商务旅行
4/10
The room was not properly cleaned. There was food pieces under the bench, very dusty under here also. The beds were very lumpy and the fitted sheets didn’t fit on the bed, I could see the stained mattress showing. The sheets fell off at the headboard when we sat in the beds. Our phone didn’t work, so we couldn’t call to get more blankets or anything. The charging ports on the table also did not work.
I let the woman at the front desk know of our issues and all I got was a “I’ll be sure to let them know”
真实旅客
1 晚家庭旅行
8/10
Convenient
Lee
1 晚浪漫旅行
10/10
Tim
1 晚家庭旅行
2/10
Audrey
1 晚行程
10/10
Kristen
1 晚行程
10/10
The food was good, friendly staffs, room was clean
Jandira
2 晚浪漫旅行
10/10
Jared
1 晚行程
10/10
Lesly
1 晚行程
8/10
Snowstorm…getting plowed into a parking spot when I had to leave for work at 6am was not fun
Sarah
1 晚行程
10/10
Tiffany
2 晚行程
4/10
Room temperature dropped to 65 degrees. I went to call front desk, phone did not work. Called from my cell and was asked to pack up room and go to front desk to get a new room. Fortunately the maintenance tech had better customer service skills than the front desk. He very nicely insisted on going to front desk and getting new room and keys for me. The rooms are run down and not in great shape. The heating issue for this room so not sure why they’d book anyone in that room. Disappointing say!
Keith
1 晚行程
10/10
El
1 晚行程
8/10
Thomas
1 晚行程
10/10
Daniel
1 晚行程
10/10
Convenient location
Richard
3 晚行程
10/10
The indoor pool was great. Dinner was excellent.
Renee
2 晚家庭旅行
10/10
The hotel is convenient to the highway. The restaurant is excellent. Nice to have the free coffee in the morning. The staff are all very nice and friendly. However, it is not walkable to anything.