4/10 尚可
2025 年 6 月 15 日
One night stay w children. Arrived at 3:50pm and was told my room wasn’t ready and still had to wait to check in. While trying to check in the lady was in her cell phone most of the time and kept telling me to hold on. Then put it down and got on the hotel phone as she told me my room still was not ready. As I asked rudely if check in was supposed to be at 3pm she then rudely says yes but we were sold out last night so we’re busy. Then her coworker offers 2 free beer or wine tickets for the bar. Room was ok but AC didn’t really cook properly and was loud AF. Went to take a shower and had no cool or warm water. It was boiling hot on all settings and had to sponge bathe in the sink. Last but not least the plugs were broken in restroom and could not do my hair or get ready so had to do everything in the room off the lamp plugs. Not sure if I’d stay here again. Only great thing was the valet service. Their service was extraordinary and one of best valet services I’ve used.
Kimberly
Kimberly,1 晚家庭旅行
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