Great for when you’re staying for a cruise departure
Andrew
1 晚家庭旅行
8/10
It was an amazing experience
Kevin
1 晚家庭旅行
6/10
Hotel was great! Staff not at all! We arrived at night, were charged 50+ usd for parking and they made us take the car out at checkout! Vas customer service!
Patricio
1 晚行程
10/10
Great stay!
Christian
3 晚商务旅行
6/10
The facilities were nice enough. The housekeeping was a bit of a mess. Every day they would change out my linen, which is not only not eco-friendly but then they wouldn't replenish something each day. I was missing wash clothes, then the next day the big towels, then the floor mat. Don't take it if you can't replace it.
My biggest issue was the "destination fee." They charged me an extra $25 PER DAY. This was supposed to be "free" drinks at their bar and the use of the Concierge -none of these "services" did I use, nor would they give me this money back. I don't understand why this wasn't included in my room fee, instead of added on. It just left a bad taste.
The location was nice, but I wouldn't recommend this hotel because of issues like this "Destination Fee."
真实旅客
9 晚商务旅行
2/10
No parking, over priced and the carpet was wet and smelled.
Janeen
1 晚行程
4/10
Very clean rooms and that means a lot to me but the service was subpar. The front desk was hit or miss. Sometimes friendly and helpful other times not.
Valet parking was really inconvenient. Every time we wanted our car, we’d be told it was parked many blocks away and we’d have to wait up to 20 minutes to get it. Even when we asked for it to be kept close because we needed it again soon.
The service at the bar was terrible and the complimentary drinks were terrible. If you’re offered a blood orange sangria- take a hard pass
真实旅客
5 晚家庭旅行
10/10
Juan Jesús
8 晚行程
6/10
Lance
2 晚行程
10/10
Very nice
John
1 晚行程
10/10
真实旅客
3 晚结伴旅行
10/10
David
7 晚商务旅行
10/10
Michael
4 晚家庭旅行
8/10
La atención de los empleados verdaderamente poco amables.
El servicio en restaurante también malo, poco surtido, cuando había buffe
真实旅客
7 晚结伴旅行
6/10
Nice rooms, nice location. Some notes: first room had a very musty/moldy smell. Second room was much better but still musty. There were no blankets on the bed, just sheets which was odd. Had to dig a small light blanket out of the closet. Bathrooms were great. Wonderful shower too. High pressure. The staff were all great as well.
Richard
4 晚行程
4/10
El Hotel bien ubicado
El servicio muy Malo
El desayuno deficiente
La atención mala en la recepción
FANNY
7 晚结伴旅行
10/10
Capria
3 晚行程
6/10
That a hotel this expensive does not provide even the de minimus coffee and pastry is absurd. Holiday Inn does it; this place expects you to settle for a cup of coffee w/half and half in little plastic portions - or wait a very long time for a very expensive breakfast.
There are other hotels, just as centrally located, which I will consider if I go back to NOLA.
The hotel also failed to note I had added an extra day, requiring a trip to the desk - where they failed to correct my key card.
Keith
4 晚行程
8/10
Overall my stay was good everything is in walking distance, only thing I had issue with was the water pressure was to much.