this property is not up to any Hilton standard, outdated bathrooms, not working in the lobby. My air conditioning never worked in my room damage on the ceiling of my room from water.
christopher
christopher,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Joe
Joe,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 28 日
Angie
Angie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Awful stay
The hotel was very outdated, and the room had an unpleasant smell. The tension in the shower rod came loose and fell on me while I was showering. I waited 59 minutes for a shuttle at the Rental Car Center at MCI, calling three times. On the third call, the front desk informed the shuttle driver that I had been waiting for a while in the rental car return area. I also asked about my Honors benefits, but was told I couldn't use them because I booked through Expedia. Overall, I had a disappointing experience due to the poor quality of the room and the lack of proper customer service at the airport. I was glad to leave early this morning at 4:15.
Patricia
Patricia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Betsy
Betsy,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Its nice to pay to park where you have absolutely no choice. Is there some great unseen service you are providing? It sure seems to be a great way to reach into our pockets just because you can. Its gratuitous.
Larry
Larry,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
William
William,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Only problem was getting into the back door…hard to get in using my scooter but many helpful guests and staff assisted us.
Debra
Debra,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 21 日
Not five star hotel
With The name of the hotel and size should have been no issues but the TVs were basic with no access to streaming, the rooms a/c did not work well, the pool was dirty. Everything cost money and highly expensive , no complimentary food or drinks.
Brandon
Brandon,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Great except
Great experience with the hotel with one exception: the elevator. I was going down from the 8th floor, the elevator started and then just stopped. No floor number on the display, nothing I had no idea what to do. Terrified, I pushed the open door button hoping for the best and the doors finally opened on the 7th floor. I then humped my bag down 7 flights of stairs because I wasn’t getting on another elevator. Honestly one of the scariest things I’ve experienced. The elevator in question is (looking from the front desk) the second one on the left. Outside of that, everything was great. I won’t be getting on elevators for a while though. Lots of first floor rooms and stairs in my future.
Meredith
Meredith,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Laquesha
Laquesha,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 19 日
Doug
Doug,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 18 日
Johnny
Johnny,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 18 日
Michael
Michael,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
No AC and beds hard as a rock
AC was broken in our room. They offered 2 box fans but it was very hot. Beds are not comfortable. Shower drain was clogged so we couldn’t shower.
Brody
Brody,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Hotel was a bit dated but it has the fastest elevators ever!!! Breakfast was ok
Eileen
Eileen,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Vernice
Vernice,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Calvin
Calvin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
The entire experience was mediocre. Room was small, one sink, mini fridge didn't work till the second day. Paying for parking when they had a huge lot to themselves was ridiculous.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Muzaffar
Muzaffar,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Well the plus needs major updating. They painted the bottom of the tub and they are super slick to get in and out of. The sheets were full of stains the rooms were surface clean but not really clean the room was crawling with ants gnats and moths. I killed a big moth on the bathroom mirror three days ago and the cleaning people that came in that cleaned my room daily never once cleaned the moth off. The coffee pot in the room didn’t work. The other people that booked a room next to us their never worked. Then they charge you $13.99 a day to park ur car how dumb is that I can see charging if i was flying out and leaving it there but I was staying there. Worst place ever I am a hiltons honors member and I will never again stay at that place! I paid almost $700 for 6 days and $80 for parking and after u pay for the parking they tell you they are not liable for any lost stolen or damaged vehicles so what is the purpose of the fee?!?! Bring your own cleaning supplies and sheets plus bug spray if u stay here!!