This resort is old, and you can feel it in the rooms. We could hear every conversation from the room next door, through the walls, including their listening to a very loud movie at 3AM. The AC fan goes on and off all night, loudly. For the cost of the room, I would expect a much better experience.
That said, the staff (other than one rude young women at the front desk) was wonderful. They proactively ask how to make your stay better. Everyone at the pool went above and beyond. Splashtopia is great for kids. Alex and Travis were amazing. The restaurants on property are just okay, but there are plenty of good places to eat close by.