Overall is good, very attractive pricing in Silicone Valley, however the Exercise Room is a joke, running machine is dead there like forever. Recommended for who doesn't need the Exercise Room
I get bad experience this time at this hotel. I know it is not a very expensive hotel and I also not to expect too much. What I don't agree is about the "service". When I check in around 16:00, front desk ask me to go to Room 214. When I arrive room 214 and the room is still under clearing. Then I go to front desk to check if I can change to another room and the answer is "Just Wait". after 20~30 mins and then I got the room. After I check out two days later, I request a receipt for company usage. The front desk reject me again, And their answer is I can get receipt from online order system and they will not provide it. Then I understand all bad experience I got is because I order it from Hotels.com. The hotel will not provide extra service for this kind of customer. Even I request that they can help me to store luggage before I check out and they also reject it. because of security issue and they don't want. No matter what, I will never use Hotels.com and also this hotel. I might always get bad service if I book hotel from here. I don't want to be treat again like this.
Sam
Hotels.com真实住客点评
8/10 很好
2013 年 4 月 1 日
Good experience. Breakfast is good.
Raymond Yuen
Hotels.com真实住客点评
6/10 好
2025 年 6 月 18 日
The desk clerk was nice however the carpet wasn’t very clean and the toilet was for midgets. The mattress needs to be replaced.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
May
May,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
George
George,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 30 日
RAJNESH
RAJNESH,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Sun Ah
Sun Ah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Amparo
Amparo,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Best hotel
Jamshidbek
Jamshidbek,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
visiting relative at care home. Good value, HOWEVER, observed minors in pool without adult supervision, spa was dirty, Fitness center in total disarray. Internet speed at times lagged.
Virginia
Virginia,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Nice Stay
Good value. Comfortable. Good breakfast.
John
John,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 25 日
stevo
stevo,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 14 日
Not the best
When I arrived 20 mins after booking the room on hotels . Com they said that they are all booked up but they have a one room left which is reserved for handicapped travelers and doesn’t have a bathtub. I agreed then went to use tv and it did work I called front desk they quickly told me to press the red reset button on cable box and hung up . I called back saying “no such red button exist” then he came to the room and was surprised that he too could not find this button . Either way no bath no tv and no manager is there on the weekends .
Scott
Scott,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
johnny
johnny,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 18 日
Danny
Danny,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
We booked this for my mother in law. I was nervous at first because, it looked like some the guest lived there. During the check in I left the gentleman know that I booked this for my mother in law and she would be staying there alone. He said oh I understand let me move her down to the first floor next to the front desk. That made me and husband at ease. She said it was overall quiet and the room was really nice and she felt safe.