2/10
we were scammed out of a refund and still have not received a proper refund bill without the manager just writing refund on it. And met with rude staff and unclean rooms who didn't do our bed but just give the dirty items. Checked in un-properly and charged later for a dog fee despite staff being aware of our pet, and again we have not received a proper refund since checking out early due to the terrible experience. We are missing over $350USD.




Nicole
8 晚家庭旅行