This was a combination business/pleasure trip. The temperature in the room was good--the HVAC worked well. There are plenty of elavators so we never waited long for one. The staff was especially helpful and nice--even gave us a late checkout on the last day to accommodate my mid-morning doctor's appointment. Colorado Blvd is very busy and though the hotel sits back a little ways, the road noise can still be an issue. We may elect to get a room with a mountain view next time (on the other side of the hotel) even though they charge more for it.
Teresa
4 晚行程
6/10
Room (901) was very cramped. Parking charge of $15/night was not disclosed when booking through Hotels.com. No amenities here unless you paid for them.
Will not stay here again. Better options available on Colorado Blvd.
Timothy
4 晚行程
10/10
Very kind staff, everything was clean, the only bump in the stay was a dryer problem when doing laundry. The dryer ate the money but never started turning or drying the clothes.
Jamie
4 晚家庭旅行
4/10
Alarm was preset to 6:35 am, and it kept going off even after unplugging it. We had to take it to the front desk still beeping before we could get back to sleep. This cost us 2 hours of our vacation that disrupted our rest and plans for the next 2 days.
Blackout drapes leave huge streams of light.
Lumpy pillows, hard bed, half broken lamp switches that sometimes worked.
Lobby music too loud.
Surprise parking fee.
Unknowledgable check-in clerk.
Definitely won't stay at a Courtyard ever again.
真实旅客
1 晚行程
10/10
Becky
2 晚家庭旅行
8/10
My stay at the Courtyard was comfortable. It was accessible by public transportation, and not too far from Amtrak. The only complaint that I have is that they tend to have a backup for check in. When I arrived, it was in the evening, and I had to wait for another person to come to assist the person working the front desk. The people were friendly and helpful. I would recommend it, and would stay there again.
真实旅客
2 晚行程
2/10
Wanted to check in very late. Could not reach front desk for 20 minutes trying the electronic options via phone. Failed, so went out of my way to check in earlier. At front desk, 3 separate travelers waited. One clerk dealt with us while another in full view (and whom I saw helping visitors later) kept working with computer. In room, the two lights near bed could not be turned off. I partly unscrewed both bulbs in order to sleep in darkness. Called that laggard's attention this; he looked at me without response. The lights problem lasted both nights I was there. Dining room personnel were nice.
Murray
2 晚家庭旅行
8/10
Great experience & excellent location for dining & shopping. My only preference would have been a larger bathroom with ventilation. Otherwise a great value.
Robert
4 晚行程
10/10
Susan
2 晚行程
8/10
While it was very comfortable, it's not quite as nice as other Courtyard by Marriotts in which I've stayed. It needs a good refresh. But otherwise it was super nice. Great breakfast, great staff, great location.
Gina
3 晚商务旅行
2/10
Terrible, chsrged 2 times for parking one night. I need a $15 refund.
真实旅客
1 晚行程
8/10
jamie
2 晚家庭旅行
10/10
Joshua
2 晚行程
10/10
Shuen-Wei
1 晚行程
10/10
Great service from the lady working the front desk!
Melinda
1 晚家庭旅行
10/10
We had a great stay. Everyone was super helpful and friendly. I’d definitely recommend it!"
Tanja
4 晚家庭旅行
6/10
The overall experience was good however there are few points they need to improve like room cleaning which is only done every 3 days and not well done, towels were dirty. The worst part was the service at the restaurant by Renee she was very rude and treated us very bad, we wait for more than 40 minutes for our breakfast and then she did wrong charges to our room bill, the same for 2 consecutive days. We complained about it and personnel at front desk just gave us a free cocktail in compensation.
Ofelia
6 晚家庭旅行
10/10
Tammy
1 晚行程
8/10
carol
1 晚行程
8/10
Arild
1 晚行程
10/10
Paul
1 晚行程
8/10
Bra lokasjon, rent og pent og hyggelig personell og ok frokost.