Pool and balcony both closed. Room stayed warm even when AC was pushed down. We had stayed here on our wedding night 22 years ago and thought it would be sweet to come back for our anniversary. Would not choose to come back, not worth the price.
Meghan
Meghan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Great staff was amazing and the room was wonderful
Brenda
Brenda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Great place to stay!!!
It was great place. Renovating balcony so could not use them. Next time we will use them.
Cherise
Cherise,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Upgrades in progress and still exceptionally quiet
Check-in was friendly experience. The room smelled clean and fresh! Although they are currently working on replacing the windows that face the ocean and could not access the balcony at this time the view was still exceptionally beautiful. The limited rooms available due to the construction in progress left a nice quiet and comfortable experience as an overbooked hotel would have taken away from the peace and quiet after long travels we were seeking to experience. Overall despite the construction it didn’t hinder the stay! The best hotel stay in a long time!
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 11 日
michael
michael,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 9 日
Londrell
Londrell,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 20 日
We were not informed at the time of booking that the balconies and pool were closed due to renovations.
Stephanie
Stephanie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Kevin J
Kevin J,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
It was good only downside was we couldn’t use the balcony.
Bridgett
Bridgett,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 26 日
balconies wasn’t available
Annie
Annie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
100% wonderful hospitality
Wonderful costumer service. Great staff. Loved the texting to communicate to front desk. Would stay there again once pool is open.
Heidi
Heidi,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Keedrick
Keedrick,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Tori
Tori,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
The staff was nice. The fact that I was told after I booked the room and paid for it that we had no access to the pool or our balcony on an ocean view room is absolutely unacceptable. We have a 2 year old in our travelling party and couldn't even take him swimming other than the ocean. The air conditioner in the room was so loud and woke us up every time it turned on. The room needs updated with more convenient outlets next to the bed.
Matt
Matt,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 2 日
Great hotel. Bummed that our balcony suites were closed off due to remodeling. Would’ve liked to change rooms or receive partial compensation back for the inconvenience
Julianne
Julianne,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Maritza
Maritza,1 晚行程
Orbitz真实住客点评
2/10 很差
2025 年 4 月 28 日
We were aware of the construction but you had to go around the hotel for beach access. With no pool there should at least be better beach access. We refused the first two rooms as there was water on the floors. No where to get coffee on the premises. I would not go until construction is finished.
Claire
Claire,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
Teri
Teri,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 27 日
Have no access to the balcony or pool due to renovations and was not informed before booking this hotel if i knew this before hand i would have never stayed there....and was charged full price with no discount...and room was dirty and old looking ..the tv was small and outdated...the room doesn't have a microwave the air conditioning was barely working.broken tiles on the floor and a picture frame hanging over the bed randomly fell on to bed luckily no one was sleep in the bed ..i paid for a beach front balcony room and had zero access what a waste of money
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 27 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Staff (Brian) checked us in and he was very welcoming and informative. We knew the property was under construction, so we were not surprised by the work being done on sight. Our suite was very nice with plenty of room.
Karen
Karen,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 15 日
Christine
Christine,4 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 13 日
I was mislead and conned. When I booked this property there was no mention that the balconies had been condemned so we could not open the patio door much less sit on the balcony.
Upon check in we were told we could not drink the water due to a boil water advisory. No bottle water was offered. How is that even legal to have a place of business open with no drinkable water available
Will NEVER stay here again.