Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it.
Muy buen situado. Un gran hotel tradicional. Lastima que el virus le haya obligado a cerrar el restaurante y los bares, por lo que no había servicio de desayuno
Antonio
2 晚行程
10/10
Great hotel, near everything and excellent staff.
Richard
3 晚行程
8/10
A beautiful building with character. Clean and pleasant. An air conditioning unit was brought up to the room because of the heat. There was a power cut on one occasion due to the electrics but I would stay here again.
Ubicación y servicio
Se agradece la posibilidad de q ofrezcan ofertas de precio.
Alberto
1 晚家庭旅行
10/10
Ha sido muy amable de cambiar la habitacion a superior que estaba contratado. Gracias
真实旅客
1 晚商务旅行
10/10
Estupendo hotel con muy buenos servicios, comodidad y confort.
真实旅客
2 晚浪漫旅行
10/10
Muy bien localizado cercano a restaurantes, y principales espacios históricos
真实旅客
1 晚家庭旅行
8/10
The hotel was in a good position for exploring the whole city and we didn't need to get public transport at all. The Hotel staff were lovely and very helpful. We did have to ask for more coffee and clean cups as they weren't replaced when the room was cleaned. The bathroom was quite large but the room was quite small. Overall our stay was nice.
Alexandra
3 晚结伴旅行
8/10
Elaine
3 晚行程
8/10
Tres bel environnenent mais un peu vieullottres bien sinon
真实旅客
1 晚行程
10/10
Apple Grace
3 晚行程
10/10
Nick
1 晚行程
4/10
This is not a 5 stars hotel. Restaurant was close the two nights we stayed. The Rooms were outdated, not welcoming at all. The staff was very friendly and helpful, but the properly on the overall is not okay.
Miguel
2 晚家庭旅行
10/10
Silvestre
3 晚结伴旅行
4/10
El hotel muy viejo , la grifería del baño rota muy difícil templar el agua. El desayuno muy pobre
Joana
3 晚浪漫旅行
10/10
Brian
3 晚结伴旅行
6/10
Hotel location was excellent. Breakfast buffet was very good. Room was clean and comfortable. Staff was very attentive except for one individual. We had to request a room change due to excessive street noise. To mitigate noise and mosquitoes, rooms should have A/C and noise canceling windows. They do not. 5 star hotel rating is overstated.