The hotel is nice and big. However, service is lacking. Is a little lazy a young lady of Polynesian/Samoan descent asked me if I already had the digital key. I stated that I wanted a physical key. She handed me the key. Didn’t tell me about the amenities, my benefits, where the restaurant for breakfast was, what time breakfast stated and ended. LITERALLY NOTHING! So of course when I got to breakfast …I thought I had a complimentary breakfast through my diamond status (some provide it some don’t) the waitress Maria and waiter Tabio were incredibly rude …won’t stay here again
Azraa
Azraa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Mekdes
Mekdes,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 25 日
FRANCIS
FRANCIS,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Jeanette
Jeanette,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Siretta
Siretta,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Dilcia
Dilcia,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Dilcia
Dilcia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Avik
Avik,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Taylor
Taylor,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Stephen
Stephen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 8 日
Nayana
Nayana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Felipe
Felipe,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Connie
Connie,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 1 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 26 日
Said they had free shuttle… forgot to mention it stops running at 12:45 am!!! Paid for an uber to get to property and had to sit and wait in the lobby for an hour and a half because they could not get the keys to the rooms to work. Said they were fixed and they were not, had to wait for a member of the hotel staff to walk everyone around to their rooms and let them in. Got to the hotel at 1:10 am got in our room finally at 2:50 am.
Tenille
Tenille,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 26 日
We were delayed on our flight and missed the last shuttle, so we had to pay an uber. We picked the Hilton because they had an airport shuttle.
We have arrived finally and the system is down so they can’t check us in because they can’t make keys.
We have been waiting now for half an hour.
Nancy
Nancy,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 26 日
Diane
Diane,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 25 日
Yazan
Yazan,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 24 日
Sorry to say the hotel needs renovation and cleaning. Looks very old and how the area of coffee machine and also dressing area to be directly open on bathroom. No door between. It’s really terrible. Also insect in bathroom inside the towel. So sorry I can’t recommend at all to anyone
Khalid
Khalid,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
Dyron
Dyron,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Amy
Amy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
All good! Restaurants excellent
Angel J
Angel J,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Nice, relaxing, easy and free access via van from Dulles. Good food and appeared to be good drinks.