2/10 很差
2025 年 4 月 28 日
The room was dirty. The kind of dirty that makes you not want to touch anything. The bed was clean and comfortable. There was no trash can in our room. The TV didn't ever work.I had paid for a room for our friend who had to have surgery and couldn't come.
The desk wouldn't let me use the room for anyone else or even answer hotels.com when they called to request a refund for his room. I know it was non-refundable but have had good luck in the past when there has been circumstances beyond my control. We were there for 5 days. Nothing was done to refresh the room. No fresh towels. The beautiful pool was locked up. Our $100.00 damage fee was not refunded. I hope everyone's experience was not that horrible. The hotel could be nice with just a little customer service and soap and water.
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