we had a lovely time in Galway Heights. We really liked the location in a small rural road close to a hindu temple and small village and in the tea plantations. Breakfast was very nice, and the staff very attentive. The only grievance was the lack of elevator. We would definitely recommend this.
Christina
1 晚行程
10/10
Hotel is very clean, food and breakfast excellent but what pleased us most is the staff who were always available with a smile on their face and always ready to help
Sundeep
1 晚行程
8/10
Russell
1 晚浪漫旅行
8/10
Derek
1 晚行程
10/10
Beautiful cottage feel in Nuverliya. Our family was so happy we decided to stay there. Staffs were excellent. There have library room with activity room for the teen to kids.
Sugithan
1 晚家庭旅行
8/10
Old colonial hotel, very decent. Staff were very nice. Restaurant not so good in taste. Carpets in the room needs change. No Airconditioned , because it’s cold you need heater.
I found management didn’t do anything about the steps that just one step bit higher and front of my eyes 3 people tripped, including my wife. Not may people don’t understand why they tripped, but closer inspection just one step 2 cm higher than other.
Not sure what health and safety in SriLanka doing about this.
Krishnamoorthy
2 晚家庭旅行
10/10
Excellent hospitality by the staff and the hotel itself is clean and nice. Food from the in-house restaurant was pretty tasty and had a nice variety. Would definitely recommend this!
Kanishke
2 晚家庭旅行
2/10
Sherika
2 晚行程
10/10
Its a pretty relaxed environment and the staff were awesome!
Balarajan
2 晚行程
8/10
We had a pleasant stay here. The rooms are comfortable, but there’s nothing special about the hotel itself. The location is very handy for a walk through Galway Park and it’s out of the bustle of town. Restaurant is fine. The surrounding area is a bit hilly if you want to walk around.
Ellen
1 晚行程
6/10
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
Kamani
1 晚浪漫旅行
8/10
Lovely charming stay in a colonial style ambiance
Malcolm
1 晚行程
2/10
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
Susan
1 晚浪漫旅行
10/10
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation!
Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night.
The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art).
The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
Anendra
1 晚家庭旅行
10/10
I mist a haidryer
Vera
1 晚浪漫旅行
10/10
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
HARIHAR
1 晚结伴旅行
6/10
Average stay, rooms basic facilities, basic.
Staff were helpful though.
Raj
2 晚行程
10/10
Great staff, clean n confy rooms
Ravitha
1 晚家庭旅行
8/10
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
Shashi
1 晚家庭旅行
10/10
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
Shanee
1 晚家庭旅行
8/10
Personnel avenant (et réactif à un problème dans la chambre) bonne restauration avec un très bon rapport qualité prix une meilleure wifi serait souhaitable literie confortable
José
1 晚家庭旅行
10/10
Marc
1 晚行程
8/10
Dejligt hotel i et roligt område i Nuwara Eliya. Fantastisk personale. Meget venlige og behjælpsomme. Det eneste der trækker lidt ned var kvaliteten af aftensmaden. Men absolut et anbefalelsesværdigt hotel