Great location, fantastic views. Spacious. The gentleman who greeted us at check in on Sunday was amazing. The ladies at the desk on tues and wed. were tethered to their phones and allowed the luggage carts. we fixed it after seeing no action for a few hours (they were on the cell phone the whole time) Only one elevator was working. great place to stay. most of the employees are friendly
Tom
Tom,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Nicole
Nicole,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Laura
Laura,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Excellent stay in Lancaster
Great place to stay. Would definitely stay again and recommend it to others. Rooms were very roomy and had everything you would need. Pool water could have been a little warmer!
PATRICIA
PATRICIA,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Great Hotel Overall
Loved everything about this hotel except the bathroom mirror lighting. The lighting was very dim and made it hard to see.
Kimberly
Kimberly,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
staff remembered us
We have stayed many times at hotel and felt important at check in when they remember us and asked why the rest of family was ok since not traveling together
Shana
Shana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
We had a wonderful stay! Check in was quick and easy, good breakfast, pleasant and friendly staff, new, clean hotel, great location for all things in Lancaster
Kristi
Kristi,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Uyensa
Uyensa,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Nicole
Nicole,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 21 日
During our 3 nights stay we did not get housekeeping services. In day 2 we requested it at the front desk and by early evening the room was still not serviced. The front desk staff were not helpful or responsive when the request was made and complaint reported at time of checkout.
Eboney
Eboney,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 20 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
Mostly Great
Love the roominess, convenient location, cleanliness, and comfy bed. Less thrilled with the water-saver showerhead and difficulty maintaining a constant water temperature.
Leslie
Leslie,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 11 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 10 日
Room was very dirty lots of stains on the carpet. The heat didn’t work my room was freezing
Frank
Frank,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Great
Perfect stay…no issues what so ever. Breakfast options were good too.
Jennifer
Jennifer,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Alisa
Alisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Lovely property. Was able to check in early. Nice room and pool.
Tiffany
Tiffany,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Kristin
Kristin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 29 日
Perfect location to get to downtown Lancaster and Hershey Park. Pool is on the smaller side, but still did the trick for my 10 and 8 year old. Decent breakfast to start off your day, too! Staff was friendly.
Mary
Mary,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
The property was very clean and well maintained. The staff were friendly and helpful. Although we like all Residents Inns, the room in this one was setup nicer than others. The hiking trails within walking distance was a plus.
Eric
Eric,2 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 15 日
The hotel room was very spacious and clean. Nice amenities such as the kitchen area and large tv. Three adults were accommodated and everyone was pleased.
barbara
barbara,2 晚结伴旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 14 日
Surprisingly inferior housekeeping service
I stayed here 4 nights and housekeeping never changed the bed linens and only took the dirty towels and trash once.
The TV and some lighting kept tripping a fuse and went off several times. I was advised to flip the breaker myself and when I indicated I did not know which one , the front desk person went to my room to show me. I have stayed at this facility twice over the last year and never had such a negative experience. Further, even though there was a cooktop in the room, there were no pots or pans in the cupboard to use it.
Jan
Jan,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 10 日
좋은숙소!
아주좋았습니다.
SUNH HO
SUNH HO,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 5 日
Nice stay near entertainment and shopping.
Nice room with plenty of space and good amenities.
Only drawback, the maids didn’t show up the only time they were scheduled. Your would think with today’s technology, the management could track this better.