There was no concierge sometimes at night furthermore there is not enough space in each room .
Also poor accommodation due to the cost.
Even just one chair in the queen bed room.
Soroush
Soroush,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 2 日
We stay
Erica
Erica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Great hotel, great stay.
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 1 日
Emperatriz
Emperatriz,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 1 日
My stay was for my Birthday and the room I booked was supposed to have an ocean view and there is no Ocran view per your customer service host on duty yesterday. Upon my arrival there…..I waited around 10 minutes for the luggage carrier but none was available until I was finally in my guest room. Your Bar and Restaurant was closed due to a wedding party no suggestions by the host at the desk
No face towels in my room
I’m not a happy Guest
Jennifer
Jennifer,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Jennifer
Jennifer,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Cool vibe so close to everything!
What an amazing location and what a cool vibe!
The Santa Monica pier was a stone’s throw away as was the 3rd St Promenade.
I loved the fire and the comfy seats in reception. The restaurant has great decor.
Loved our stay!
Gail
Gail,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Pei-Chin
Pei-Chin,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
The location is convenient, you can walk to Santa Monica Pier and downtown.
We were surprised to find out the only onsite parking option is $64 per day valet parking. There is a garage near by, but be aware it is difficult to navigate to on your first day.
The elevator is small, slow and often not working.
Will NOT stay there in the future.
Diana
Diana,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Perfeita.. ao lado do pier e proximo de restaurantes.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Pedro
Pedro,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Melissa
Melissa,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 29 日
Fraudulent billing
The hotel billed me twice for a one night stay. Kitchen was super slow. Waited more than 30 mins for my order although I was the only customer