Pool area is great for kids, older property. Breakfast was a table with yogurt, water bottles, granola bars, and pop tarts. All of the employees were nice. Parking was $11 for the evening.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 12 日
Overnight staff has poor attitude and is very rude
Arytaz
Arytaz,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
Bed bugs and no refund
Upon check in we found several bed bugs crawling on the bed and checked out. Front desk said they would refund, but did not. Contacted hotels.com, they said the hotel would contact us regarding the refund but never contacted us
Brendan
Brendan,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 7 日
Ok
Room needed updating. Bathroom wasn’t clean at all. They stating they were in the process of remodel. No continental breakfast like site said. In walking distance to mall. Wasn’t terrible for the price. You do pay for nightly parking which I wasn’t aware of either.
Darlene
Darlene,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
Didn't know they were under renovations when booked my two night stay for my daughter and I. Went got the hot breakfast and her to enjoy the pool and I could work out in the gym. No hot breakfast or gym. :( Went to the mall earlier than planned, missed out on a day of swimming
Chelsea
Chelsea,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 6 日
Thieves
booked this room on hotels.com paid $112 with my debit card, through their website. When I checked in they insisted I put a credit card in case I charge things to room. Only a $50 hold would be required on card. When I woke the next morning I received a text from credit card company that $131.12 was charged to my card. This amount does not add up to anything I was informed about. I called desk they said it was charged by mistake and manager would handle it. She also said someone would call me when it was completed. No credit was issued. Nobody ever called me back. When I called again that evening I was told my credit was never charged it was a hold for $131 and it will fall off. That’s not how it works and that more of a hold than I was informed. The person on phone was rude and didn’t listen to me. Unfortunately for her I WORKED in a hotel I know how it works this is not how it works. I will dispute charges with my credit card company and file a complaint with Hotels.com. DO NOT STAY HERE they are thieves
Crystal
Crystal,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 1 日
The 1st
Benjamin
Benjamin,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 30 日
I was generally happy. I loved the inside pool. I was greatly pleased to have joint rooms for my family.
There was some unpleasantness. We had continuous problems with opening one of our rooms. It was unfortunate breakfast wasn’t available as normal but there were options for packaged items.
Maria
Maria,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
Derica
Derica,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 29 日
Sarah
Sarah,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
It was amazing!
Sheena
Sheena,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 22 日
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 21 日
Did not honor their advertisement
Well the 1st thing was it is advertised as free parking and a Continental breakfast included with stay. They are changing things over to improve things but. I believe they should have honored the free parking and offered a discount for not having the breakfast advertised through the hotel. The room also only had one set of towels and no washcloths plus it took forever to cool down from 78 degrees when we checked into it. They should check their website to make sure everything is up to date.
Elizabeth
Elizabeth,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Dulcie
Dulcie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
Terry
Terry,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Blind sided
Everything was great except having to pay $10 per night for parking. Also no debit cards accepted. Not that both are an issue, it just would have been helpful to know ahead of time. I had to send money out to my sister so she could send it back to me through my other account. So it took me almost an hour just to check in.
Rosie
Rosie,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 17 日
Terrible breakfast
No washcloths or bath mat in the bathroom. Breakfast was a “bag” breakfast. Was disappointed in that to say the least.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Mari
Mari,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 12 日
rude staff and hidden fees
staff was rude and arrogant and acted like they didnt care. i paid ahead of time and understand having a card on file for damages but i was charged an extra 200 when i got there and had to sign addditional waivers. they said the extra 200 would be refunded at somepoint. overall it was a negative experience
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
-Positives: Room was chilly which I like. I was able to keep the fan on all night while sleeping.
-Hotel seemed short staffed on check in day - receptionist seemed unhappy with cleaning staff, having to turn away folks because rooms aren't ready for check in yet.
-Breakfast was not available until after 6:30am one day of my stay - frustrating.
-Rooms could do with a modern update, i.e. built-in USB chargers. One of the few available wall outlets in my room did not work.
-Mini fridge kept freezing my drinks NO MATTER WHAT. I fiddled with the temperature settings all week and kept getting frozen cans regardless of where the gauge was set.
-The main issue I had was with cleanliness. I had my room cleaned once during my week stay. I noticed when returning that evening that what appeared to be my trash and dirty laundry against the opposite wall in the hallway. It was STILL there the next morning. A couple of days later when I was checking out, the previous day's garbage was left in the hall again (not mine this time, but seems like a recurring issue). I think visible garbage and dirty laundry in a public walkway is disgusting and something should be done about it.