Everything was just good. Check in was very easy and friendly.
Parking could have been better but it was a great stay !
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
Jesus
Jesus,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
JEFF
JEFF,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Don't listen to the bad reviews!
Not sure why all the bad reviews, I suppose people are expecting a Ritz-Carlton experience for under $200 a night, get real! The hotel was very clean, the staff was extremely nice and the location is amazing (the free shuttle stop to and from Copper Mountain is right outside the parking lot). We really enjoyed our stay and will definitely book this hotel again!
MICHAEL J
MICHAEL J,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 24 日
Good and Bad
The good news is they had an opening when I-70 closed due to weather just minutes before. The bad news is they charged accordingly (over double the norm) and the heater didn’t work. So a sleepless night anyway. We showed the video of the broken heater in the morning and they assured us the manager would call us. They never did.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Ken
Ken,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Great place, but the pool needs work.
Overall, a very nice and comfortable stay. The only issue we had was with the pool area. It is a tile floor which makes it extra slippery, especially with the part that is sloped downward. Also, the pool was at least 10 degrees too cold. It was absolutely frigid. Our kids wanted to swim but it was far too cold for them.
Jeffrey
Jeffrey,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 4 日
karen
karen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 4 日
Slava
Slava,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Hotel is very out dated and they have not rebranded since selling. Barely any staff around. Very weird hotel.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 3 日
King suite
Lobby was very inviting. There is some wear and tear on the walls and in the hallways. Our room was a little musky, but overall cozy. Couch in king suite could use a cleaning. Spa tub in king suite could use a refinishing. It looked dirty, but found to be stained or scratched. The sauna was not working and the pool was ice cold. The hot tubs had some kind of green sandy gunk in the bottom. Gym was clean and everything worked. Game room was fun and clean. The staff was great and it was very overall cozy.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 3 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 2 日
Not pleasant
Room was missing blackout curtains. The heating unit didn’t work properly & set at 68 we woke in the night sweating! There was someone down the hall cooking a very pungent meal in their room!
Jayna
Jayna,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 2 日
Peyton
Peyton,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Excellent mid week stay!
Good location. Clean room. Nice TV and bed. Staff was very nice and helpful. 10/10 experience
Ivan
Ivan,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 27 日
Do not recommend.
Dark room with no window to outside and very little lighting. Not a separate room suite as advertised. Staff rarely at front desk so I couldn’t ask to change rooms. Pool area dark and smells moldy, murky pool water.
Jonah
Jonah,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 27 日
Frisco stay
Pillows were too firm.
Restaurant was closed.
Heating unit was very loud which did not help sleep.
Hot tub was very hot which is great. Excersise equipment was good.
真实旅客
3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 25 日
mark
mark,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
Hay gimnasio con 3 caminadoras; ninguna funciona, alberca fría, jacuzzi muy caliente, hay lavandería; las secadoras no funciona y no hay aviso, instalaciones viejas y sucias muy caro para el servico que ofrecen
Cyntia Marlen
Cyntia Marlen,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
Unhappy
The receptionist was not friendly or helpful. She could not answer any of our questions we had about the area. The restaurant was closed so no breakfast and we were not told that it was closed.
I would not recommend staying here.