Pleasant small hotel, nice and clean, one building is direct on the beach with garden and loungers (Palms), second building is above the Pine Park, 2-3 minutes from the beach with small swimming pool as well as loungers around it (Pines). We lived in a second one and firstly (before arriving) were a bit disappointed by negative reviews for Pines. But, as i understood, it was the lack of communication between a hotel and customers who expected to live in first building, because the second one is new.
But in reality, we preferred Pines, because of the swimming pool (children loved it in the evening), nice balconies with shadow most of the day and pine park to sit there and enjoy ice cream or just have a rest during the hottest time of the day.
There are two shops with bread, drinks, snack etc. just behind the Pines building as well as in the nearest big hotel Sunwing. Lidl and Erosky is ca.10 min away. Port Alcudia with restaurants and some entertainment for kids is about 15-20 min of walk by the best promenade we ever had with pines and huge palms.
Cleaning service does their best, bed is big and comfortable. Honestly sleeping sofa suits more for kids as for adults (size and comfort are average), but all in all we had a very good experience with this hotel and great vacation.