4/10 尚可
2025 年 4 月 30 日
Poor communication
I enjoyed my stay however I left my battery operated toothbrush in the room. I called and spoke to housekeeping who said they would call me back. I never heard back. I called again hoping I could pick it up before I left the Chicago area and left a message and again never heard back. Now 6 days later no phone call telling me if they found my toothbrush or not. Before the trip I also messaged the hotel two different questions and never received a reply. So communication is poor.
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评