We arrived after the posted check-in time and had to wait 30 minutes for an employee to come to the desk to help. I followed the instructions left on the counter which said to use the phone at the desk to reach an employee but nobody ever answered. I tried calling the hotel and still did not get an answer. I ended up having to contact hotels.com help desk and the agent was finally able to reach an employee who said he had been in the bathroom. Once I checked in, there was no apology for the wait. The “secure” door to the hotel from the parking lot had duct tape over the locking mechanism so the door was NEVER locked. The room was fairly clean but the bedding had lots of stains. The toilet handle did not work properly and you had to mess with it to get it to flush and then to get the water to stop running. The worst part was at 7:10 AM I was in the room by myself (my husband had left for his work event) and two employees barged in my room. They did not knock, they did not identify themselves they just used their key and came in. Once they saw I was in there they left laughing and again no apology. When we did check out the clerk asked if everything was ok and I said actually no and she just chuckled and said “have a good day”. Customer service fail!!
Tracy
Tracy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 22 日
Alma
Alma,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 20 日
I never have any problems when staying at the quality inn.
crystal
crystal,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
Sheena
Sheena,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 28 日
Did not like
Bill
Bill,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 10 日
Brandee
Brandee,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 5 日
Room was clean and updated, heat was off so it took over an hour for the room to get up to 68F.
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 4 日
There was no staff at the front desk. I rang the brlll and nobody anywhere in sight. No cable, terrible internet and no staff to help with anything
vicki
vicki,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Anthony
Anthony,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 19 日
Roger
Roger,3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 11 日
Matthew
Matthew,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 10 日
Horrible and had no hot water
James
James,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2024 年 11 月 9 日
Absent
Waited a very long period of time to check in as no one was working the front desk. Had to ask the bar next door to call and still waited.
Anne
Anne,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 18 日
Heather
Heather,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 7 日
🙂
Susan
Susan,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 9 月 30 日
This was in the perfect spot for our ride on the I & M canal. It was close to restaurants and a movie theater.
Linda
Linda,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 30 日
Plumbing in building adjacent rooms woke you up in middle of night…
Marguerite
Marguerite,1 晚家庭旅行
Orbitz真实住客点评
8/10 很好
2024 年 8 月 28 日
Edward
Edward,2 晚行程
Travelocity真实住客点评
6/10 好
2024 年 8 月 28 日
Odd behavior by staff. Sheets were stained. Ants in our room. The bed and pillows were comfortable.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 15 日
Solo women
I like quiet, clean and low-key. Stay for 4 nights didn't have a problem at all. A lot of truckers stay there so if you don't know how to tell a man no without looking like your flirting then you might get in trouble. But I felt completely safe and I'm in the extra short club