The reviews on this hotel were negative and it was not warranted. I have stayed in many manhattan NYC hotels for higher prices that were half as good. Yes, there was a tiny amount of peeling enamel in the tub. Yes, housekeeping did not check the mini- fridge freezer and did not clean out stuff from last guest. Yes, the breakfast and on-site restaurant are overpriced. Besides these shortcomings, the breakfast servers, front desk and shuttle drivers were beyond nice. In addition, hotel is well appointed, room was nice and the bed comfortable. I flew in from NY for a funeral and the hotel was very good for my short stay.