Rundown facility. Too far to walk to our room. We had an accessible room which amounted to a shower chair that was too big to fit into the tub/shower. We came back after being out all day and my key wouldn’t work. I took the long walk up to the desk and there was no one up there. There was a sign that the manager was working in the back, unfortunately I didn’t notice his cell phone number(my fault) on the sign to contact him. I was frantic, I tried calling the motel number which wasn’t answered. Finally after running back and forth a few times there was a lady picking up mail there that pointed out the phone number. I called, I know he was busy, but he acted annoyed that I was bothering him. I told him about the card keys and he basically blamed me saying that I must have got the cards next to my cell phone as if I should know not to do this. I guess this deprograms them. He gave me new cards. I think either come up with a better key system or at least let customers know not to put them near your cell phone. Also the pool was being renovated which was not mentioned in the booking. It was on a sign on the front desk, but could have been mentioned when we checked in. I noticed that no one was swimming, but did not see a sign on the entrances to the pool indicating that the pool was closed. I don’t know what was wrong with it but it’s a good thing we didn’t get into it. There was overflowing trash by the dumpster which was eventually picked up the next day. The lighting was bad