The room was typical. There was construction next door tha started early in the morning. Other guests were loud and obnoxious. Oblivious to anyone else staying there.
真实旅客
4 晚商务旅行
4/10
Gregory
2 晚家庭旅行
2/10
Jacquetta
1 晚行程
8/10
Kelly
3 晚家庭旅行
2/10
Luis
1 晚家庭旅行
6/10
We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open
Ali
1 晚家庭旅行
2/10
This hotel was horrible in every way possible. 3 different Low battery fire alarms in the hallways going off all night. Laundry broken, ice machine broken, bathroom toilet broken, pool freezing, hot tub so incredibly filthy it was green and had unidentified substances floating on top of the water. A fungal/bacterial infection just waiting to happen. This was the worst hotel I have ever stayed at and would not recommend it to anyone under any circumstances.
Lillian
1 晚家庭旅行
2/10
I did not usually fill out reviews. Our stay at this hotel was awful. I waited for 30 minutes for someone to check me in. Then I found out that the amenities that they said that they had online they did not have. Not only that we checked and we were told that they did not have any hot water. The hotel was under construction, but it looked like it had been for a long time. I don’t think you should be able to falsely advertise the type of stay, you are going to receive. I should’ve taken pictures, but I was so ready to leave the next day that we literally woke up the first thing in the morning and checked out. Very disappointed!
Jessica
1 晚结伴旅行
8/10
Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Anna
1 晚行程
6/10
The pillows were terrible so it was difficult to sleep. There was a bare minimum of towels and no toiletries. The keys cards kept going out every time I left so I kept having to go back to the front office.
Zakary
3 晚浪漫旅行
4/10
Heather
1 晚行程
10/10
Melanie
3 晚家庭旅行
10/10
Melanie
1 晚行程
10/10
Property is under reconstruction. Room is excellent, some small things still need doing, simple things like toilet paper holders. I am sure on back order or something. Front desk told us about some things not quite done yet. This can happen anywhere. So, we were fine with that. All in all, wonderful facility.
Beverly
1 晚浪漫旅行
2/10
We came to use the pool and hot tube and was told that we would be able to use it that Saturday evening by the guy that was at the front desk then when we try to its been down a month..... Then at nine at night we had guys knocking on our door for a min till we told on them..
Joshua
2 晚家庭旅行
4/10
The amenities offered were not available. Broken hot tub, no access to pool. No phone dial tone. Soft spot in room floor. Breakfast was all dumped in a tiny heat tray and still cold. The only thing good about this place was the staff. I could have got the same level of room for $40 elsewhere.
Cristy
1 晚家庭旅行
8/10
Stephen
3 晚行程
2/10
Advertised pool and hot tub. Called ahead and was told both worked. Got here. Pool is freezing cold and hot tub does not work. Took a shower. Water doesn’t drain. Hotel room Floor has a weak spot that causes a tripping hazard. Hotel room phone does not work. Hallways are in disrepair. One of the worst hotel rooms I’ve ever booked . Staff is wonderful and it’s a shame how the hotel is run
Barbara
1 晚结伴旅行
2/10
The pool and jacuzzi were filthy. The "free breakfast " offered a couple of pieces of cheap bread to toast and little more. The first room I was put in had a broken TV. The second room had a pile of trash including an old carpet outside the window. The entrance door that I was advised to use had a broken lock leaving me to walk around to the back. I slept very little.
Michelle
1 晚行程
4/10
Advertises hot tub and was not usable - dirty and scum. Lacking toiletries in room. Many areas under renovations - should advertise as such. Staff are friendly.
Dan
1 晚浪漫旅行
2/10
The hottub was not working
Randell
1 晚家庭旅行
4/10
Wasn't crazy about the bed bugs.
Leon
1 晚行程
4/10
The hotel was under construction and the pool was out of order
The pool was the reason I booked this hotel
It was a good price though and the room was clean but was not finished looking
Andrew
1 晚家庭旅行
6/10
Jeff
1 晚行程
2/10
Very noisy, had someone open the door to our room we had just walked into the room, said he worked there but still was shocked that someone did that