We stopped on the way heading thru to Townsend TN. When we pulled up we couldnt really tell if it is open
Ali
Ali,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
HORRIBLE!!!
This hotel was horrible in every way possible. 3 different Low battery fire alarms in the hallways going off all night. Laundry broken, ice machine broken, bathroom toilet broken, pool freezing, hot tub so incredibly filthy it was green and had unidentified substances floating on top of the water. A fungal/bacterial infection just waiting to happen. This was the worst hotel I have ever stayed at and would not recommend it to anyone under any circumstances.
Lillian
Lillian,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 13 日
Awful hotel!
I did not usually fill out reviews. Our stay at this hotel was awful. I waited for 30 minutes for someone to check me in. Then I found out that the amenities that they said that they had online they did not have. Not only that we checked and we were told that they did not have any hot water. The hotel was under construction, but it looked like it had been for a long time. I don’t think you should be able to falsely advertise the type of stay, you are going to receive. I should’ve taken pictures, but I was so ready to leave the next day that we literally woke up the first thing in the morning and checked out. Very disappointed!
Jessica
Jessica,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
Very nice overall.
Nice room and excellent staff. The breakfast was excellent 👌 There was a wedding party downstairs that was loud and went on most of the night.
Anna
Anna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 3 日
Melanie
Melanie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Melanie
Melanie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 24 日
We came to use the pool and hot tube and was told that we would be able to use it that Saturday evening by the guy that was at the front desk then when we try to its been down a month..... Then at nine at night we had guys knocking on our door for a min till we told on them..
Joshua
Joshua,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 24 日
Not even close to worth it.
The amenities offered were not available. Broken hot tub, no access to pool. No phone dial tone. Soft spot in room floor. Breakfast was all dumped in a tiny heat tray and still cold. The only thing good about this place was the staff. I could have got the same level of room for $40 elsewhere.
Cristy
Cristy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 21 日
Stephen
Stephen,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 29 日
The pool and jacuzzi were filthy. The "free breakfast " offered a couple of pieces of cheap bread to toast and little more. The first room I was put in had a broken TV. The second room had a pile of trash including an old carpet outside the window. The entrance door that I was advised to use had a broken lock leaving me to walk around to the back. I slept very little.
Michelle
Michelle,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 1 月 26 日
Advertises hot tub and was not usable - dirty and scum. Lacking toiletries in room. Many areas under renovations - should advertise as such. Staff are friendly.
Dan
Dan,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 25 日
The hottub was not working
Randell
Randell,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 1 日
Wasn't crazy about the bed bugs.
Leon
Leon,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 28 日
The hotel was under construction and the pool was out of order
The pool was the reason I booked this hotel
It was a good price though and the room was clean but was not finished looking
Andrew
Andrew,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 9 日
Jeff
Jeff,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 2 日
Never again
Very noisy, had someone open the door to our room we had just walked into the room, said he worked there but still was shocked that someone did that
carolyn
carolyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 18 日
STEPHEN
Travelocity真实住客点评
8/10 很好
2024 年 11 月 11 日
Good stay
The check in was quick and the staff was friendly. The room was clean and parking was good. They are doing updates on the facility, but we had a good stay.
Clinton
Clinton,4 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 10 日
David
David,1 晚行程
Travelocity真实住客点评
10/10 绝佳
2024 年 11 月 1 日
Everything was nice and clean, but the bathroom was not handicap assessable because you had to step over the tub to get in the shower.Once you got into the tub, there were bars in the tub.
Amy
Amy,1 晚浪漫旅行
Orbitz真实住客点评
10/10 绝佳
2024 年 10 月 31 日
Location to EKU
Celeste
Orbitz真实住客点评
4/10 尚可
2024 年 10 月 31 日
The night staff were friendly and helpful but the door to my building wouldn’t open with the key and my bathroom was not cleaned (with dirty towels and washcloths) and the trash had not been emptied from the previous guest.
Michelle
Michelle,1 晚行程
Orbitz真实住客点评
2/10 很差
2024 年 10 月 28 日
Don’t stay here!
It was awful. We asked for the first floor but they put us on the second floor without elevators - we have physical limitations that made it difficult to take the stairs. They refused to move us & didn’t give us a reason why not. The key card didn’t work for the outside door - had to go back around to the front of the bldg to get the card reissued. The room door was temperamental to open. The hair dryer was broken. The hangers won’t stay in the plastic holders on rod & TV’s CC was so tiny that we couldn’t read it more than 2 feet away. The “free” breakfast was a joke - waffle iron broken, no bread for toast, no hot water for tea, no eggs except for hard boiled eggs, no yogurt 2 mornings in a row, hardly any hot food - just biscuits & gravy. No ice machine as we needed some ice. Every night (3 nights) we couldn’t get inside the back of building - we had to go around to the front for a new card each time - they never apologized. We were so shocked as we’ve used Best Western for many years and we will never use BW again.
Steven
Steven,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 28 日
Outside door key entry was broken so door was propped open, so there was no security for entering the property. Hallways were very unappealing. Our entry card did not work well on our door. It took MANY tries to enter. The room appears clean and obviously updated.