This stay was not very good. The hotel was very busy for a softball and baseball tournament. The pool was so crowded that you really couldn't swim. Also, the air conditioner on the first floor was not working. The air conditioner in our room did not seem to be able to keep up. Also in the middle of the night the fire alarm went off and we all had to go out of the hotel. Once it was cleared and we could come back it still continued to go off a few more times. Our 5-year-old had been sleeping and this woke her up. Then it was hard for to go back to sleep. In the morning the elevator would not work. So we carried all of our luggage down several flights of stairs. We would not stay here again.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 12 日
The hot tub was broken. The pool is pretty small. The TV didn’t work in our room at all. The staff was nice. I wouldn't stay here again.
Kari
Kari,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Rick
Rick,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Weak a/c and heating.
The lobby and restaurant a/c was not working the 8 days I was there. The heat in my 1st room didn’t work. I was sent to another room that had inadequate an/c and weak heating . I gave up when I went to the desk and commented again and was told “we’re all suffering”.
The room was good as was the restaurant.
Robert
Robert,8 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 6 日
Bathroom issues, over priced
The staff and check in was good. That’s the only reason I gave 2 stars. The bathroom had issues with the shower not working well and the sink not draining. The bed was so uncomfortable. I was hopeful it was going to be a better experience. Would not probably stay here again.
Melissa
Melissa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 27 日
Amanda
Amanda,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Great fit for our group. Will stay again
Kacey
Kacey,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Edward
Edward,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great experience
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Great! Easy check in.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Thomas
Thomas,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Gino
Gino,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 29 日
Go somewhere else!
Waited 35 mins to be checked in was a long line when I arrived then after checking in went to room to find out it was not clean at all and beds were not queens I had my kids with me and they barley fit on one bed so I went to counter to ask kindly if my room was queen beds bc they looked like full said nope there queens nothing she can do about it so after getting no where we managed to make it work… but then ac in room was not working at this point was just over this hotel and people in lobby being loud with a room next to them we could hear everything won’t be stay here ever again!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 16 日
The door to our room has an inch gap the entire length of the door. You can literally see the hallway. Their is no air conditioning and my grandkids are sweating in their sleep. When I called the front desk. She responded, Can't you open the window? I informed her it's too loud as it's a busy area. She did offer to bring a fan up. By the way the windows do not open on our 5th floor room.Now, the description of the hotel noted that the rooms are sound proof. Well we're are laying here sweating listening to men talk loudly. We can clearly hear them open their cans of beverage. I've never stayed at a motel without air, a door to the hall that has a large gap and zero sound proofing. Never again!!!
Julia
Julia,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
We slept well, felt safe, and enjoyed a great meal at their restaurant!
Sam
Sam,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Gabriel
Gabriel,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Had a fantastic stay. Guest service was phenomenal and I had zero issue with my room. They gave me a paper that said breakfast was 7am-10am. When i wanted room service the next morning I called at 9:02am but they said breakfast had already ended. I told then about the paper I was given and they immediately apologized. I wasnt too upset since I could just go back to sleep. 5 minutes later front desk called to tell me they'll give me a gift card to nearby dining options as an apology for the miscommunication. I wasnt even looking for anything so I was pleasantly surprised. Amazing staff! 10/10 would love to come back.