2/10 很差
2025 年 6 月 15 日
I requested an accessibke room with a hand held shower head, my room did not have that. When i brought it to the front desk person he blamed on the 3rd party payment i used. He went to visually see uf the other available room had it, when he returned he not only did not approach me to up date me, he stood at the desk to tell me the status. I'm sitting nearby, and tell him u csnt hear anything he's saying. He comes a bit cliser, and tells me that the acis out in that room. "If you want, i can go check other rooms. " i tellhim that im here for an event- tonight. And he's wasting my time. Then on my way out to get something to eat, i ask about the manager on duty, the woman asks what its in regard to, i explain, she walks off goes through a door that seems to be an employee entrance, returns shortly saying that the manager is in a meeting, at 6pm. I give her my room # for him to follow up, he NEVER does! And no apology or any further effort to resolve my issue. Needkess to say i WILL NEVER stay here again.
Sabra
Sabra,1 晚行程
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