2/10 很差
2026 年 5 月 3 日
As soon as we walked into the hotel, we were hit with a putrid smell which lasted throughout the entire facility. The pool was closed by the health department. This was a fail on CS as we called before we came to verify the pool was open. They said yes. The pool had been closed by KCHD for several days at that point. The door knob to the first room was broken. It appeared the door had been kicked in and lightly repaired but the lock wouldn't work. The room had part of the ceiling laying on the bed. Many other spots on the ceiling were handing down, dripping as well as falling. The toilet was not attached to the wall. The wallpaper over the king bed had bubbled and was dripping a liquid down the wall. There was mold around the ceiling and vent area. The comforter had black mold stained into it. The sheets were stained. The bathtub was stained as well as the wall and floor had urine on it. We switched to a new room and it was exactly the same except the door hadn't been kicked in. We will NEVER go back to this hotel. I have emailed Wyndham and told them what how absolutely horrific this property is. Someone is going to get sick! We cancelled the second night and did get a refund after threatening to expose via social media. The 20 minutes we were in the room cost us $176 as it was not refunded.
Corey
Corey，2 晚行程
Hotels.com真实住客点评
