2/10
This was a truly terrible experience top to bottom. When we arrived at almost 1 AM there was nobody at the desk despite me checking before and being told it was staffed 24 hours. There were just a few people in the adjacent bar but the music was louder than a nightclub - I couldn’t even think, and when I tried to call for help the person on the other line couldn’t hear me. When we finally got into our room it smelled terrible (like mold and old cigarette smoke), and there was no bedding for the sofa bed. I had told the woman at check in I had two kids and two adults, but she did not ask if I needed any. So I went back to the desk which was once again not staffed. It took almost 20 min for her to come and she then took another 10 min to get bedding from another floor and bring it up to our room.
I would never stay here again and especially would not bring kids here. We left after one night despite being booked for 2.
Jillian
2 晚家庭旅行