Everything was outdated or didn't work. No wifi no pool no special amenities as promise. The manager of the hotel was beyond rude and not helpful. (Myra)
Tijuanna
1 晚商务旅行
6/10
The hotel was pretty old and run down.
Andrew
1 晚家庭旅行
4/10
The Ramada brand has deteriorated so much, especially with the one here in Reno. The furniture & walls are filthy & have stains. The bathroom smells bad. The decor needs a refresh. The AC was noisy. Now I know why it was so cheap. Be warned.
Gilbert
1 晚家庭旅行
6/10
It's average stay. Just have a place to sleep on the trip.
Huy
1 晚家庭旅行
8/10
KIRSTEN
3 晚家庭旅行
2/10
I was not given the room i paid for. Felt like i got bait and switch. Front desk no help. Told to call hotel.com. i did that and then the front desk wouldnt answer their calls. Once answered, the rep said i did upgrade rooms but was told i needed to pay your hotel an additional $60 dmto upgrade. Not the way to do business. Word of mouth travels fast in tge trades world. I will not be using a wyndhamm or Ramada again.
Troy L
5 晚商务旅行
4/10
Even if you book a king-sized bed through Hotels.com, there's no guarantee that this hotel will have it ready by check in at 3pm, though they'll be happy to make you wait for it or offer you a smaller bed without a refund or discount.
Norma
1 晚行程
2/10
Jason
1 晚行程
2/10
Awful had 1500 worth of tools and audio equipment stolen, security is friends with vagrants, place is trashed
Sam
7 晚商务旅行
2/10
Definitely not family friendly. Lots of "extra curricular illegal" activities around the hotel.
The staff was friendly and helpful.
The pictures do not accurately describe the hotel. The pool is nonexistent.
If you are looking for a family friendly location to stay, I would greatly advise another location.
Terra
3 晚家庭旅行
10/10
Adam
7 晚商务旅行
4/10
It was dirty and not so nice neighborhood and stains on the rugs and the chairs and the bedspread
Chasity
1 晚家庭旅行
4/10
Martin
3 晚行程
6/10
The outside was dirty, check in was quick,
room was clean but old, bed was ok, smelled cigarette and Marijuana smoke all night from room next door, blow dryer didn't work
Edward
2 晚行程
4/10
Sreedhar
3 晚家庭旅行
2/10
Arrived one hour early and was told even though the room was ready it would cost an additional $29. In general it was run down. The lobby didn't have a place to wait. The 4 dogs were barking and a corn hole game was taking place. I asked were to get a bite to eat and was directed to a disgusting sandwich shop in the casino, which was closed to the hotel by glass doors covered with prints and dog licks. We were directed to go outside and around the building. The tiny casino was filled with cigarette smoke and a drunk sleeping hunched over a slot machine. Most of the patrons had the homeless look. We went to our car and decided not to stay. My wife stayed in car while I went back in to ask for a refund when a prostitute asked about a good time. I was told no my cancellation time expired. So we drove all night to be safe. I can not believe Wyndom and Ramada own a property like this. I want a refund.
BRUCE
1 晚行程
8/10
Location of hotel is so convenient, near to freeways and local stores, bed is comfortable