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Singular Joy Downtown Residences

3.0 star property
Hotel with spa, near Playa del Carmen Main Beach

Choose dates to view prices

Singular Joy Downtown Residences offers a chic retreat near Quinta Avenida and Mamitas Beach. Unwind with a massage at the spa, enjoy poolside cocktails, or lounge on the sun-kissed terrace. Additional perks include an outdoor pool with umbrellas, luggage storage, concierge services, dry cleaning/laundry services and tour/ticket assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Outdoor swimming pools
The current price is CNY269
CNY348 total
includes taxes & fees
May 30 - May 31

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Habitación Deluxe, 1 cama de matrimonio grande

Down comforters, in-room safe, bed sheets

Habitación Deluxe, 1 cama de matrimonio grande

7.6 out of 10
Good
(9 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Down comforters, in-room safe, bed sheets

Superior Suite, 1 Bedroom

7.2 out of 10
Good
(12 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms

Down comforters, in-room safe, bed sheets

Superior Suite, 2 Bedrooms

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite Deluxe

Down comforters, in-room safe, bed sheets

Suite Deluxe

  • 35 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite Superior

Down comforters, in-room safe, bed sheets

Suite Superior

  • 35 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite Superior with Street View

Down comforters, in-room safe, bed sheets

Suite Superior with Street View

  • 59 sq m
  • Sleeps 5
  • Free WiFi

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Interior
Antera Hotel & Residences
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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,055 reviews
The price is CNY523
CNY670 total
includes taxes & fees
May 27 - May 28
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About the neighborhood

Map
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Aldea Corazón - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪La Caprichoza - ‬4 min walk
  • ‪Mandarina's Cafe - ‬3 min walk

About this property

Singular Joy Downtown Residences

You'll be in a fantastic location at Singular Joy Downtown Residences, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a poolside bar and a terrace.

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Poolside bar

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool umbrellas

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Singular Joy Downtown Hotel Playa del Carmen
Singular Joy Downtown Hotel
Singular Joy Downtown Playa del Carmen
Singular Joy Downtown
Singular Joy Residences Carmen
Singular Dream Beach Residences
Singular Joy Downtown Residences Hotel
Singular Joy Downtown Hotel Residences
Singular Joy Downtown Residences Playa del Carmen
Singular Joy Downtown Residences Hotel Playa del Carmen

Frequently asked questions

Does Singular Joy Downtown Residences offer free cancellation for a full refund?

Yes, Singular Joy Downtown Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Singular Joy Downtown Residences?

Yes, there's an outdoor pool.

Are pets allowed at Singular Joy Downtown Residences?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Singular Joy Downtown Residences?

Sorry, there's no onsite parking at Singular Joy Downtown Residences.

Is airport shuttle service offered by Singular Joy Downtown Residences?

Yes, an airport shuttle is available. The charge is USD 90 per person one-way.

What are the check-in and check-out times at Singular Joy Downtown Residences?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon.

Is there an onsite casino at Singular Joy Downtown Residences?

No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.

What is there to do at Singular Joy Downtown Residences and nearby?

Singular Joy Downtown Residences has a spa and an outdoor pool.

What's the area around Singular Joy Downtown Residences like?

Singular Joy Downtown Residences is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 4-minute walk from Quinta Avenida and 7 minutes' walk from Mamitas Beach.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Amenities

8.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool and jacuzzi offered an unbeatable view and were a highlight of the stay. (18 reviews)
  • The property's rooftop pool offers a great view of the beach below. (5 reviews)
  • The pool and jacuzzi offered hot water and an incredible view. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Rooftop pool
Bar
Nightclubs
Beach
Rooftops
View
Restaurant

Reviews

Verified

8/10 Very good

Friendly staff, clean room. Great location. The aircondition was a bit noicy. Over all, I had a great stay!
Mathias, 6-night trip
Verified

10/10 Exceptional

The property is super clean
victorino, 3-night trip
Verified

10/10 Exceptional

One of the best place to reside and I would always come back here again love this place and very safe and right at the heart of everything around. The surprise is that once you are in your room it’s completely quiet
Jay, 4-night trip
Verified

10/10 Exceptional

Great value! Awesome rooftop pool!
Pierre, 1-night trip
Verified

10/10 Exceptional

Excellent view
Miguel, 2-night trip
Verified

10/10 Exceptional

Safe, luxury, confortable and good price
Nancy, 1-night trip
Verified

6/10 Good

The room was pretty small but very close to all the major shopping areas. Everything was so close by. There are clubs close by and the music is pretty loud which to me it wasnt much of a problem since I knocked out quick. The only issue was the AC, the room was pretty hot and Ac didnt cool enough.
karina, 2-night trip
Verified

8/10 Very good

Great location 1 street away from the ocean and from 5th Ave the main areas for shopping, nightlife, dinning and bus station. Only downside was construction across the street and can hear the nightclubs music as it’s half a block away
rachelle, 4-night trip
Verified

10/10 Exceptional

Singular is one of my favorite brands in Playa Del Carmen and the only one I stay in including the beach property. It is a nightlife club type street so there is music and fun every weekend until the early morning, rooms are always clean and the staff is amazing, pools and jacuzzi are beautiful and has an amazing view of the ocean.
Joshua, 5-night trip
Verified

8/10 Very good

The property was decent inside. The tile floors were nice, also the rooms and bathrooms were acceptable. The pool area was nice with the bar. I was impressed when the staff got right on cleaning a leaking water heater in the hallway and the elevator. I could hear the faint noise of the clubs at night down the street, but it wasn't loud enought for me to not fall asleep. I was on the side of the building closest to Mandala night club.
Robert, 3-night trip
Verified

8/10 Very good

Very nice place to stay!!! Only thing, the receptionist can be alittle more welcoming and aware not stay glued to their phone. But the room very nice and comfy!
Karen, 3-night trip
Verified

8/10 Very good

Great but noisy at night

Love the location and apartment space. However, it is get very very noisy at 8pm-2pm because there are 3 bars near . You can hear the vibration and the music so if noise bothers you this is not the place to stay. The pool and jacuzzi was great. You can do laundry for $100 pesos for an hour an half.
Johanna, 6-night trip
Verified

6/10 Good

Hotel shows nice (artificial) pictures online. Our unit was worn down, a bit dirty, very minimal kitchen utensils, no outdoor seating on our balcony. Housekeeping would only change out towels. The pool area was fantastic, with an unbeatable view. The hot tub was usually Luke warm. The bar was ok - expensive. Good location, just off 5th avenue. Walking distance to the ferry, Walmart, and a plethora of restaurants!
Brynn, 10-night trip
Verified

6/10 Good

The property is nice and convenient for beach, clubs, shopping. Didnt like the host he was not attractive until the end of my vacation very inconvenient with the shower pressure. Also woul like for the hot tub to be repaired soon it's not a hot tub ..and would be lovely during chilly weather. Therefor host Axel need to be more accommodating at the start of a problem no the end he gets one star.
Betty, 7-night trip
Verified

10/10 Exceptional

So this was a nice place to stay, and had a great patio and pool on the roof. It was centrally located which was both great and terrible. Great, until you go to bed and the nightclubs (next door) are still cranking out music at unbelievably loud levels. But on the second night, I just got some ocean white noise playing on my phone with a speaker (pretty loudly) and drowned out the nightclub and all was well. On the bad side, we had a plumbing leak from what I guess was a leaky bathroom or water disaster above our apartment. There was ALOT of water dripping down (gallons!!!) that we had to empty a trash can a couple times. Then it went away for the second night.
Verified

6/10 Good

Just Okay – Probably Wouldn’t Stay Again This was actually our second time trying this hotel. I was traveling with my teenage son, and while the building is in good shape and the room was spacious enough for both of us, there were definitely some drawbacks. The basics were covered: a comfortable bed, decent shower (though the water pressure was just okay), toiletries, fridge, Wi-Fi, and TVs—but no cable. One big issue was the AC in our first room—it couldn’t keep the space cool. We had to ask for a room change, which took a bit of back and forth—not ideal mid-trip. There’s a coffee maker in the room, but oddly no coffee provided. They also only give one room key, and no extras were available. If you run into problems, you’re told to go through your booking site (Expedia, etc.), which made things more complicated. The location is convenient—just a couple blocks from 5th Avenue and steps from a 7/11. However, it’s very close to bars and clubs, so the noise at night can be an issue. There was also ongoing construction outside, adding to the disruption. My son and I are heavy sleepers, so it didn’t ruin our trip, but light sleepers should be warned. The highlight was the rooftop pool—great view of the Caribbean, and the bar prices were reasonable. We spent most of our days exploring Playa del Carmen and had an amazing time at Xel-Há (highly recommend!). Overall, the stay was just okay. Not terrible, not great. With so many options in Playa, we’ll probably try somewhere else
Manuel, 2-night trip
Verified

6/10 Good

Privacy Breach

There were 3 different locations that came up as this location. Finally on the 3rd try, we found the correct location. The room I was assigned, was on the main floor, with floor to ceiling windows that was attached a ground-level balcony, that faced the interior elevator/mezzanine. The curtains were see through. And I could see into the lobby, and from the outside of the window, I could be seen inside the apt (living room, dining area, kitchen, and partial bathroom corridor. When I went to reception to ask about a blackout curtain or room replacement, I was given the number of "my host" and told to contact him on whatsapp, and he never responded. After circling back, I was able to get the receptionist to come look at the window, and she then pretended to contact someone. The room was never changed, and in the evening when the lights had to be turned on, I pretty much locked myself in the bedroom, and only used the rest of the apt when lights weren't needed. Pretty much defeats the purpose of booking a 1-bedroom suit. Otherwise, great view from the rooftop pool.
2-night trip
Verified

10/10 Exceptional

Very good place
Silviya, 3-night trip
Verified

10/10 Exceptional

It was a cozy 1 bedroom apartment very clean and you have all essentials. The front desk is really helpful and kind
Swetalina, 1-night trip
Verified

10/10 Exceptional

Excelente!
Miguel A, 3-night trip
Verified

4/10 Fair

Dirty towels and extremely loud from the nearby clubs. Felt like the whole room was shaking until 4 am. Stayed at the first floor.
Elin, 1-night trip
Verified

10/10 Exceptional

Its always a great stay, it is not a quiet property its more for the younger party crowds
Joshua, 4-night trip
Verified

2/10 Poor

They didn’t
Dayan, 1-night trip
Verified

10/10 Exceptional

Great place to stay. Conveniently located between Cancun and Tulum.
Nancy, 6-night trip
Verified

10/10 Exceptional

We liked it.
Katarzyna, 11-night trip