I choose this room based on specific location in Toronto and how it looked (specially nice & open view).
But when i was sent the check in details it was for a different property, location in Toronto and instead I got a view directly into an office building.
I reached out to GlobalStay and they were unhelpful and told me to contact Hotels.com. Instead of assisting and trying to resolve the matter helping they just told me to contact Hotels.com and put the phone down.
The service I got from GlobalStay was terrible, and totally unacceptable! And the total lack of interest in solving the issue was unprofessional.
I will not be staying with GlobalStay again, and I cant not believe Hotels.com can accept that customers choose a room based on location and look/feel, but get given something totally else.
Stian
Stian,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
The appartment was broadly fine, but it was dusty and there was broken glass on the balcony.
My issue is the service from the offshore call centre. Their English is terrible, the deposit system is amateur asking for deposits through Paypal which feels like a fraud and I am still chasing for our security deposit back only to be met with rude responses.
There are better places to stay
Rupert
Rupert,3 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Not worth the effort
We paid for parking, arrived and someone was in the spot. We had the worst time communicating with the host. After about 25 minutes of sitting in the parking lot trying to figure out if we were on hold or if they hung up on us they messaged us on WhatsApp to tell us they refunded our parking money and and can look for a spot to park with a link- just sorry about your luck, figure it out!
Then there was a QR code to connect to the internet which didn’t work and of course it was a challenge to get a response from the “24/7 support”.
The location is great, the condo is older and in “meh” condition. It was clean and we chose this as an option because we wanted more space. But honestly, I wouldn’t book again, a hotel would be so much easier. This was a pain through and through.
Steven
Steven,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
We checked in for 5 nights, only complaint is 1.5 rolls of toilet paper was left for us and that was not enough. We left the rest of our pack for the next guests, hopefully they don’t run out! The view was AMAZING!
Amanda
Amanda,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 6 日
Great Place, Amazing Views
For starters the unit was beautiful and offered million dollar views. Problem is you need to deal with getting up/down to the 40th floor. The elevator was a bit of a pain in the ass. Not sure I considered the downfalls of living on the 40th floor.
There was a few issues in the condo during my stay and the management company was notified. The owner showed up the next day and was able to address 2 out of the 3. The living area AC was not working and he had to get a repairman out the day I checked out. Hey, things happen.
Robert
Robert,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 4 日
The bed is full size, not easy for 2 people. No shampoo or conditioner. Check in is not straight forward.
Asif
Asif,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Overall a great experience. For five adults, this property is better that booking two hotels rooms and cost 25% less
Cristian
Cristian,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Great location. Reasonable price. A little rough around the edges. Not a great process for ID verification (email).
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
This was a fantastic appartment for view and location. The company was also very clear with their communication and prompt. I will say that the appartment could have been a lot cleaner; when we got there there was hair in the showers, the coffee machine was not emptied, the rug was visibly dirty, the windows were filthy. There were also some broken things: one of the doors had only one hinge, some lightbulbs were out, the lamp in the lounge was broken. These were not deal breakers for us, but things to note for the company. For the price and location, I would still recommend this apartment and stay here again myself. The view was worth it!
Christiane
Christiane,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Kazuyoshi
Kazuyoshi,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Fantastic views!
A very nice property albeit needing TLC!
Very comfortable and clean.
Patio furniture would have been a plus.
We'd stay here again!
Fantastic location and views!
William
William,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Renée
Renée,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
Excelente, todo muy agradable y bien ubicado
Alejandra
Alejandra,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Lorne
Lorne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Within walking distance of several attractions, restaurants and shopping. Directly across street from CN Tower, Rogers Centre, Ripleys Aquarium and Convention centre. Building is safe and secure, will definitely go here again.
Patsy
Patsy,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
The property was very easy to access, directly across the street from the CN Tower and more. Super walkable, did four days with no car and our three young kids. If we were heading back, we’d definitely consider staying here again.
Kyle
Kyle,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 15 日
YEONGYU
YEONGYU,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Amazing
It was a good experience and the stay was pleasant. Be willing to come back again.
Darius
Darius,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Great communication and easy access
Julie
Julie,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 14 日
Stale cigarettes
The room smells of stale cigarettes
Skye
Skye,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Cleanliness is an issue, particularly in the showers. Scum/mildew in corners is gross.
Very few hangers for towels in bathroom.
I was contacted by Globalstay with 1-1.5 hrs notice that the owner would be in to install a new TV because the old one wasn't working. We did not request this, nor notify anyone of a TV issue. I emailed Globalstay that I didn't want anyone accessing the unit, as I'm responsible for my colleague's geological equipment. They said they'd notify the owner, but I never heard back from either party. So, I left my conference which I was in town for, and went back to the unit. The owner knocked on the door and proceeded to install the new TV. I was not pleased by the lack of communication or the inconvenience.
My previous experience with Globalstay was very good.
Brian
Brian,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Very comfortable, and cleanliness was good. Communication w/ Globalstay was excellent, and they were very helpful in accommodating my schedule.
Brian C
Brian C,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 3 日
Beware
When I booked there was no mention of a minimum age to book just that all guests are considered adults then when trying to speak to a manager was told they will not pick up a phone to have a conversation and all communication is done over email with is frustrating then they said because we were under 25 we were 24 and 23 they made us pay an additional 4 figures in a damage deposit when our room was only 3 figures for 2 days they told us this 2 days before our flight left then we asked for early check in so from 4 o’clock to 2 o’clock we got in to our room it was a catastrophe bed was no made nothing sanitized then at 3 o'clock when we were getting out of the shower the cleaners came in very argumentative and demanded not asked us to leave so she can clean she explained she was to have the room done at 12 and that I guess was some how my problem