Experience a warm welcome at Novotel Hanoi Thai Ha, nestled near Hoan Kiem Lake. Relax by the outdoor pool or treat yourself to a rejuvenating massage at the spa. Take in the stunning views from the rooftop terrace and indulge in delicious local cuisine with kids' meals available.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Free children's club
Fitness center
Children's pool
Pool bar
24-hour room service
Business center
10 meeting rooms
For families (6)
Free cribs/infant beds
Children's pool
Children's club (free)
Playground on site
Connecting/adjoining rooms available
Television
The current price is CNY590
CNY590
CNY669 total
includes taxes & fees
Jun 13 - Jun 14
Why we love this property
Business meets pleasure
Central business district hotel with ten meeting rooms and a business center. Guests can unwind with spa services and a sauna after work.
Food for every palate
Savor local and global dishes at this hotel restaurant offering organic, locally-sourced options, including vegan and vegetarian choices for every meal.
Spa and wellness center
A full-service spa offers massages and couples treatment rooms. The sauna, steam room, and fitness space create a rejuvenating escape. Gardens await.
Vietnam National Puppetry Theatre - 10 min walk - 0.9 km
Dong Da General Hospital - 12 min walk - 1.0 km
Vincom Mega Mall Royal City - 15 min walk - 1.3 km
Vietnamese Air Force Museum - 18 min walk - 1.6 km
Temple of Literature - 4 min drive - 2.6 km
Getting around
Noi Bai Intl. Airport (HAN) - 40 min drive
Hanoi Railway Station - 14 min drive
Ga Thuong Tin Station - 16 min drive
Hanoi Giap Bat Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Food Exchange - 1 min walk
Trà Đá Ngõ Thanh Niên - 2 min walk
Bún Riêu Tóp Mỡ - 3 min walk
Miến Lươn Đồng - 3 min walk
Nét Huế - 2 min walk
About this property
Novotel Hanoi Thai Ha
Novotel Hanoi Thai Ha features a free kids' club and puts you just a 5-minute drive from Ho Chi Minh Mausoleum and Train Street. Guests can indulge in massages at the spa, and local and international cuisine is served at Food Exchange, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel.
At a glance
DONE
Hotel size
343 rooms
Arranged over 27 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Water dispenser
Traveling with children
Free children's club
Children's pool
Playground
Children's menu
Children's games
Toys
What to do
Bicycle rentals nearby
Working away
Business center
10 meeting rooms
Computer station
Conference space (2303 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Fitness center
An outdoor pool
Arcade/game room
Full-service spa
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Room amenities
Be entertained
46-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Rainfall showerhead
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
The onsite spa has couples treatment room(s). Services include massages.
Dining
Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Gourmet Bar - This lobby lounge serves breakfast and light fare. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately VND 396900 per person
Airport shuttle service is offered for an extra charge of VND 1680000 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 981750.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)
Frequently asked questions
Does Novotel Hanoi Thai Ha offer free cancellation for a full refund?
Yes, Novotel Hanoi Thai Ha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Hanoi Thai Ha?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Hanoi Thai Ha?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Hanoi Thai Ha?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Novotel Hanoi Thai Ha?
Yes, an airport shuttle is available. The charge is VND 1680000 per person one-way.
What are the check-in and check-out times at Novotel Hanoi Thai Ha?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Novotel Hanoi Thai Ha and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Hanoi Thai Ha also has a fitness center and spa services, as well as an arcade.
Are there restaurants at or near Novotel Hanoi Thai Ha?
Yes, Food Exchange offers local and international cuisine.
What's the area around Novotel Hanoi Thai Ha like?
Novotel Hanoi Thai Ha puts you in Dong Da, in the heart of Hanoi. Popular attractions include Hoan Kiem Lake, which is 6 minutes away by car.
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Reviews
Novotel Hanoi Thai Ha Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.0
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 7, 2026
Helpful staff and nice and clean rooms.
Abtin
Abtin, 6-night trip
Verified
10/10 Exceptional
Jan 3, 2026
It was a lovely stay. The hotel service was very easy
Sreerupa
Sreerupa, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Spent a great week at Novotel Thai Ha. The Deluxe room is very well equipped and very large and spacious! Will definitely be back again.
Wee Lian
Wee Lian, 6-night trip
Verified
10/10 Exceptional
Nov 10, 2025
The room is clean and spacious, the bed is cosy and comfortable. Location is good. I would highly recommend this hotel.
Jirayuth
Jirayuth, 2-night trip
Verified
8/10 Very good
May 5, 2025
Spacious rooms. Good for family.
HANAH
HANAH, 5-night trip
Verified
10/10 Exceptional
Oct 22, 2023
Excellent place to stay
Spacious and very comfortable
room
Sonny
Sonny, 5-night trip
Verified
8/10 Very good
Jul 12, 2024
Very clean and nice hotel room
Kishan
Kishan, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2024
Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Sonny
Sonny, 5-night trip
Verified
10/10 Exceptional
Jul 9, 2024
Excellent
Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 24, 2024
PERFECT STAY
It was one of the best hotels I have ever stayed! I highly recommend it. The service from the entrance to the restaurant to the spa to the room service, laundry was outstanding! I will certainly come back to this hotel next time I will be in Vietnam.
MAXIME
MAXIME, 2-night trip
Verified
8/10 Very good
Jul 28, 2024
The room is modern and well equipped. The surrounding area has most of the things you need.
BINH
BINH, 2-night trip
Verified
10/10 Exceptional
Jun 28, 2024
Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Sue Phay
Sue Phay, 1-night trip
Verified
10/10 Exceptional
May 13, 2024
Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Sue Phay
Sue Phay, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2025
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Jennifer
Jennifer, 4-night trip
Verified
10/10 Exceptional
Jan 2, 2026
My family and I are very pleased with the room we have booked. It is very large and very well equipped. The room comes with a very good washing machine and dryer. There is also a kitchen and washing area fully equipped with cooking utensils and crockery. There is an induction hob top. A capsule coffee brewer is also provided. I also like the Bluetooth speaker next to the bedside. I didn't bring my own HDMI cable, otherwise I would have used the TV as my computer monitor, internet access is excellent and fast. The room has a Walk-in closet equipped with an ironing board and the sitting toilet is equipped with a heated toilet seat Toto electronic controlled bidet, The wash basin and showering area are in their own room, so it is a very long room. The King Size Bed is big for 2 adults and a child, a settee is also good for lying down or sleeping. There's plenty of table space for your laptop. We didn't initially get breakfast as part of the booking, but for the 3 days that we did, we are very pleased with the breakfast options with Korean, Vietnamese, Western and Indian food options. Food quality and variety is excellent! We originally intended to stay for a week but ended staying 9 days due to a change in our schedule. I booked to check-in early 2 days earlier and have no problems during the check-in. Overall, loved my experience at Novotel Thai Ha! Will definitely be back again!
Wee Lian
Wee Lian, 2-night trip
Verified
2/10 Poor
Apr 26, 2025
Rude and impatient check in staff.
When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it.
When I checked out, they then said I already paid. The check out staff was very friendly and polite.
I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 24, 2026
Great services and staff.
Sumalee G
Sumalee G, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Very nice hotel, far enough from tourists area,
LARRY
LARRY, 4-night trip
Verified
10/10 Exceptional
Aug 21, 2025
Good hotel
NAMMIN
NAMMIN, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife.
Antonio
Antonio, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Was given a free upgrade of the room upon check in which was a lovely surprise.
Choon Ming
Choon Ming, 2-night trip
Verified
4/10 Fair
Nov 23, 2025
To be put in a room next to the casino entrance and elevator meant no sleep for 2 nights
Denis
Denis, 4-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Nice staff
Good hotel and nice staff
Yiyun
Yiyun, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2024
Great new hotel.
Great new hotel if you need to be staying in the Thai Ha area of Hanoi