Nice staff. Hotel condition very bad, in disrepair.
Andy
Andy,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Hôtel en plein cœur de Raleigh. Facilité d’accès en ville. Parking dans l’hôtel. Les chambres sont vieillissantes. Le petit déjeuner inexistant. La baignoire de la chambre fuyait, l’eau a coulé pendant tout le séjour. Mais chambre et sanitaires propres je tiens à le faire remarquer et à remercier les personnes qui font le ménage.
Laurence
Laurence,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Disappointed traveler
We booked about a month in advance and when we arrived was told that they gave our room away and there no rooms left. After searching their database, said they had a room available for us. This was at close to midnight. Was not impressed with the staff member who checked us in and felt betrayed by the hotel after traveling from NH to Raleigh. We were told earlier, a late check in was ok.
marc
marc,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
Breakfast? Do not call that food Please.
A pig stei is cleaner.
Room cleaning is a scandal.
The fat black lady at the fron desk made me a racist.
I want my mone back.
Joseph
Joseph,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great Service!
Great place!
Dana
Dana,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 17 日
Very very worn establishment. Walls are torn and wallpaper is coming off. Couldn’t open the bathroom door because the door hit the toilet. Front desk persons were in their phones and rude. Only positive was location.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
James
James,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
Muhammad
Muhammad,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Saeed
Saeed,5 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Dror
Dror,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Erica
Erica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Stanley
Stanley,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 30 日
Good service, please repair some of the rooms.
The first room we got smelled awful and the carpets were wet. They quickly swapped my wife and I to another room but that first room must have been like that for while to smell that bad.
The people at the front desk were kind and helpful but Holliday Inn shouldn’t have rooms in such poor condition.
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 27 日
Great location if staying in Raleigh
The hotel was ideally located, but a bit dated. One of the two elevators did not operate, which was a challenge as I along with many others were in town for the NCAA basketball tournaments. Otherwise, the room was clean and comfortable and the staff was very accomodating, especially when it came to holding my bag while I went to one of the games after checkout.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 22 日
Not comming back
Dirty, Worn down, rude personel, lousy vending machine … i’ll never come back to this establishment
Claus
Claus,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
Honest review.
I just wish they would’ve told you there is a $100 required deposit and a $16 parking fee per day. Overall the experience was alright but I don’t think I got the correct room I purchased on hotels.com but it was still comfortable enough I didn’t want to stress it. Staff was helpful with the issues I did have and were friendly.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 15 日
Do not waste your time, the good reviews are lying
There were no lights in the parking area and it was scary, the elevator was broken and we were on the 17th floor while the highest parking floor was 5, the shower head was broken and pouring water everywhere, there is no vent in the bathroom, there were red stains on the carpet, holes in the walls, and overall the room was very dirty. Also the halls and corridors were nasty. We went down to get breakfast at 8 am and there was 1 muffin, 3 granola bars, and the coffee was out. It was a horrible stay. We moved across town to Embassy Suites.
Jessica
Jessica,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 12 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 9 日
Eh
I found it to be decent for an overnight stay, but the bathroom was quite small and there were random stains throughout. Some things were falling apart, and I noticed mold in the shower. Additionally, you have to pay for parking, which isn't ideal, especially considering the overall condition of the place.
Lindsay
Lindsay,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 9 日
Nice but could use some TLC
The hotel was clean and overall we enjoyed our stay. However, some of the wall paper is peeling off in the bathroom and one riveter was out of service. In addition there was not someone also available at the front desk, they eventually did return but seemed stretched to thin, The staff was pleasant and kind! I was also surprised by an extra parking fee of 15 dollars per 24 hours.
Amy
Amy,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 7 日
Elevator was broken, coffee was empty
Jann
Jann,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 4 日
Needs an upgrade
Everything is old and crumbly. This hotel needs a makeover. From the outside it’s pretty. Inside ugh. The staff was friendly. The grab and go breakfast was sparse. I wouldn’t stay again.