Stay in a lot of hotels, this was one of the worst. Building was in terrible disrepair, and rooms were NOT comfortable or clean. We later found out this was the last week before the build was being completed gutted and turned into another hotel. Then everything made sense. Staff was friendly though.
Hopefully, the pending renovations will provide a much better experience for guests in the future.
Rusty
Rusty,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Tammy
Tammy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Joshua
Joshua,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 1 日
W
W,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Nice staff. Hotel condition very bad, in disrepair.
Andy
Andy,2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Elevator was broken. Ac was broken and so loud. Never got sleep. No breakfast. Little soap/shampoo and was not refilled by cleaning workers.
Kiana
Kiana,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
Hôtel en plein cœur de Raleigh. Facilité d’accès en ville. Parking dans l’hôtel. Les chambres sont vieillissantes. Le petit déjeuner inexistant. La baignoire de la chambre fuyait, l’eau a coulé pendant tout le séjour. Mais chambre et sanitaires propres je tiens à le faire remarquer et à remercier les personnes qui font le ménage.
Laurence
Laurence,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
Kadijah
Kadijah,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Jorge
Jorge,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Stayed here for Dreamville weekend and it was a wonderful experience. Check in was seamless and it is right downtown so everything we needed was walking distance.
Riqiya
Riqiya,4 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 27 日
Disappointed traveler
We booked about a month in advance and when we arrived was told that they gave our room away and there no rooms left. After searching their database, said they had a room available for us. This was at close to midnight. Was not impressed with the staff member who checked us in and felt betrayed by the hotel after traveling from NH to Raleigh. We were told earlier, a late check in was ok.
marc
marc,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 26 日
Breakfast? Do not call that food Please.
A pig stei is cleaner.
Room cleaning is a scandal.
The fat black lady at the fron desk made me a racist.
I want my mone back.
Joseph
Joseph,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 24 日
Joshua
Joshua,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Great Service!
Great place!
Dana
Dana,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
It is a unique hotel in its location competing with the big giants of the hotel industry. The locals love this place (at least the few I talked to) and want it to remain. I like the location, as it was close to the State Capitol, the downtown, and some other tourist sites. The female receiptionists were nice and helpful; however, one male receptionist (beige with tattoos all over his body) was very disrespectful. Why? Because the cleaner refused to come and clean my room and he was dismissive about my complaint. The hotel mgt should screen their public-facing staff (receptionist and cleaners) more carefully
Israel
Israel,6 晚商务旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 18 日
I reserved a king room but was given a queen
Front desk staff person wasn't rude but wasn't friendly or welcoming either. Whe seems to always be in a terrible mood