If you are gonna spend so much money it should not look like the landlord covered everything in paint to cover improfections. We also had hair in our food, there is no ac in the elevator, no soap and their ac in the room was not working properly which we let them know and they checked it and said it was working.
Monique
5 晚家庭旅行
4/10
The room was not the cleanest and very outdated.
Charisma
3 晚家庭旅行
10/10
This is a beautiful and clean hotel, the staff were absolutely wonderful. My only complaint was the bed not being comfortable. But we would definitely stay again.
Brooke
2 晚行程
10/10
It was great. However, our bed sheets smelled like mold. I believe they had been in the washer for a day or two and someone placed them in the dryer without re-washing for a second time.
Delinah
1 晚行程
10/10
Alisha
2 晚行程
10/10
Avery
3 晚家庭旅行
6/10
We got in late and were placed on the first floor above the outside entrance area to the pools/beach. The “ocean view” was minimal and it was loud.
They had a kids eat free deal with adult entree which was nice although 2/3 meals were mediocre.
The pool and lazy river were nice. Walk out to ocean nice.
The room was fine but a bit dated. Trash from other rooms above kept ending up on our balcony. The ice machine was broken and no coffee refills after room refresh.
Kambi
3 晚家庭旅行
10/10
Christine
2 晚行程
10/10
TaNahjia
3 晚行程
8/10
Raymond
2 晚行程
10/10
Excellent place!!
Michael
3 晚行程
10/10
Mayra
3 晚行程
10/10
Saad
2 晚家庭旅行
10/10
A great hotel with lots of amenities. My only complaint is that the TVs are old and don't have apps that smart TVs have like Netflix etc. We also couldn't stream from our phone. Normally this would be ok but it stormed the whole time we were there and having access to something besides regular tv channels would have been nice.
The shower was amazing! Most hotels have "rain" showers and I never feel clean. This shower was high pressure and it was great.
Although I don't have little kids, the hotel had so many things for the kids. They showed movies on a big screen by the pool with speakers so everyone could watch from their rooms.
Laurel
3 晚家庭旅行
8/10
Justin
1 晚家庭旅行
10/10
Cyndi at the front desk was awesome, got us checked in early. The amenities at this resort are A++. This was our 3rd time staying here and we loved it. See you again next year. . Huge shout out to the head engineer, he gave my daughter a free ice cream, was super nice and greatly appreciated
Colby
5 晚家庭旅行
10/10
My husband and I really enjoyed our trip. The only issue we had was breakfast. The price of the breakfast buffet for two people who drank only water was $90. I felt that was way too expensive for what is offered.
Halley
1 晚行程
10/10
Kristi
1 晚行程
8/10
Aaron
1 晚结伴旅行
6/10
Because of its rating I expected a high standard. It is a 3 star hotel. There is a lot of humidity in the room because of the sea and the furniture is old and everything is sticky. The view is stunning. Service is fine. They don't clean every day, something important to know-Only on the fourth day but they bring towels every day. And a latte coffe cost $15. Which is excessive. I liked it less. But what families do have is lots of facilities for children, a movie in the pool for children.