My experience at Wilkes-Barre Inn and Suites was extremely disappointing and honestly concerning. There were roaches crawling on the floor, and the beds didn’t look or feel clean. The bathroom was also dirty, and the room had weird stains on the hardwood floor that looked like dried grape juice or food spills.
The front desk staff seemed disorganized — they sent us to the wrong room, which was already occupied by another guest. That was not only awkward, but also showed a serious lack of professionalism and attention to safety.
On top of that, the environment outside the hotel felt unsafe. Men were catcalling us as we walked to and from the building. I don’t know if they were guests or just hanging around, but it made the stay feel uncomfortable and tense.
This place did not feel secure or clean, and I would never recommend it to anyone, especially solo travelers or women in small groups. I honestly regret staying here and hope management takes serious action to clean and improve this place.