our experience was good. Staff was friendly enough and we were able to get checked in and checked out quickly. Enjoyed the private driveway to be able to unload our luggage without the stress of traffic honking by.
Cristina
Cristina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Todo bastante bien
Gabriela
Gabriela,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
O hotel é muito bem localizado; a equipe é muito atenciosa; em geral, um bom hotel! O café da manhã deixa um pouco a desejar
Thiago A S
Thiago A S,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
The staff didn't project a friendly atmosphere. Very rigid and distant. No bell person to assist with baggage and you had to ask for assistance.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Great Stay
We enjoyed our stay and the staff was very nice. The cleaning staff was very helpful and spoke English.
Eddie
Eddie,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 8 日
Leandra
Leandra,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
Nice location
All the staff were helpful, particularly the front desk. WiFi in the rooms was good, and room was clean. Only two hangars for clothes and our room was a bit noisy. Breakfast was decent, but seemed understaffed as they were always out of plates, coffee cups, etc. Overall a good stay
Jeffrey
Jeffrey,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 27 日
Problemas de segurança
Tivemos um grave problema de segurança. A porta de um quarto foi deixada aberta e outro quarto teve as malas e mochilas reviradas.
Registramos incidente e, mesmo indo embora dois dias depois, os funcionários se limitaram a dizer que a Gerência não viu nada nas câmeras (negando acesso às filmagens). Não houve sequer um pedido de desculpas. Um absurdo para um hotel desse porte.
Ponto favorável: localização muito boa (para quem quer ficar em San Isidro).
Pontos negativos: gerência ausente, café da manhã sem variedade (todos os dias as mesmas coisas), com reposição demorada e poucas opções. O serviço de arrumação não repõe sabonete todos os dias.
Danilo
Danilo,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Daniel
Daniel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Darrell
Darrell,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 23 日
Nota 7 - Bom Hotel mas precisa melhorar,
Pontos positivos:
1 - Bem localizado.
2 - Limpeza.
3 - O atendimento dos funcionários foi bom.
Pontos negativos
1 - Café da manhã extremamente decepcionante!!! Pães e bolos secos, havia apenas queijo e presunto, comida insípida (sem sabor), suco de laranja super ácido.
(inclusive não experimentei o restaurante para almoço ou jantar com temor de que a comida fosse da mesma qualidade),
chamam apenas gelatina e pudim de "sobremesas da casa", servem apenas o tal café americano (que eu chamaria de água suja de tão fraco que fazem).
2 - Os travesseiros são muito altos e, por isso, causam muita dor no pescoço prejudicando o momento de descanso.
Marcelo
Marcelo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 19 日
Muy buen hotel
Excelente todo
Maria Eugenia
Maria Eugenia,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 17 日
Disappointing
Person at the counter seemed like they really didn't want to help me check-in. In terms of cleanliness, the hotel doesn't feel 4 stars at all. Stains everywhere and bad smells.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Staff was polite and helpful. The location was very convenient for our travel purposes.
Jose
Jose,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Great location
We choose a suite for our week stay. Everything was great, except for the breakfast—there was no variety.
Michael
Michael,8 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Shaun
Shaun,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Very safe place
jaime
jaime,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Very safe area
jaime
jaime,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Staff very good
Al
Al,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
Todo conforme
Melvin
Melvin,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 6 日
We've stayed here several times already. We like the location and the staff is very nice but the breakfast needs to be improved, our room this time had an a/c leak, the mini fridge was not working the first night. The staff did attend to it quickly, the carpet on the 7th floor is very stained and it smells horrible. Needs to be cleaned. Overall, I believe the hotel needs some TLC
Amarilis
Amarilis,8 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 6 日
I was asked to pay a USD $31 for a cleaning fee. Staff member Karla was rude and not helpful. I do not appreciate the attitude. She clearly needs to be trained better with customer service. I asked to speak to a mana and she said there were none available. Only her and the other fellow. Swimming pool is really small! Breakfast was very poor as well for a “4 star Hotel”.