Checked in, room smelled like smoke just like the whole hotel. Had to change rooms since amenities in the room were missing. Then the next room was missing some other things, called front desk. I was told it would be a few minutes but it never came all night. Expected better from a Marriott but was the worst Courtyard we’ve experienced. Parking isn’t free, even the coffee at the lobby isn’t. Asked for a razor, I was told I could buy from the market. Nothing any other hotel would include in their rates is included. Front desk was empty at times, definitely not enough staff. Won’t be back.
Gino
Gino,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 24 日
Clean room, staff was great, amenities, walking distance to all amazing restaurants, safe and quite
Celia
Celia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 18 日
Jermaine
Jermaine,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 18 日
I have stayed at this hotel countless times and it continues to be the best in Waterbury. While a bit dated and in need of some updating, it is clean and comfortable. Being in the middle of the city, street noise can sometimes be an issue, but overall it is quiet. The best part of this hotel is the staff. The front desk staff is very helpful, and the cafe staff are always friendly. Within walking distance are some of Waterbury's architectural landmarks which I always enjoy seeing. Great pizza at Dominick & Pia is a five minute walk away.
David
David,4 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 17 日
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 14 日
I loved the view from the 9th floor, the room was clean and spacious, the staff was genuine and accommodating, and if you can buy whatever you might have forgotten to pack in the downstairs hotel store .
Elzbieta
Elzbieta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 11 日
Marco
Marco,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 5 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 1 日
Room is a bit outdated. Fridge didn’t work and smelled. Gym is a joke. My stay at this location was not up to par with the Marriott brand
David
David,1 晚行 程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 31 日
Trayton
Trayton,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 31 日
The hotel itself was fine. The location and hotel operations make you feel unsafe.
I arrived at 6:30pm but could not even enter the hotel lobby. A guest had to come and let me in - Red Flag. They lock down the hotel after a certain hour - which is normal in a lot of areas …but 6:30pm? Why do you need to be locking it down so early??
Getting in and out of the parking lot is also a pain. I was driving a truck and you have to enter through this one small alleyway that is one way only and people are randomly parked making it hard to get through. Once finally there, you can pay to park in a parking deck which abuts the major highway and also does not feel safe. The parking deck smelled like pot. I did not feel safe coming/going from this hotel.
There were limited food options in the area - and driving to get food also felt very sketch.
Would definitely NOT recommend for families or women traveling alone
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
SHEYANA
SHEYANA,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 20 日
Trayton
Trayton,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 19 日
Didnt know about the breakfast. Staff was great
Shonnie
Shonnie,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 11 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 6 日
Tv wasn’t working well. Toilet took forever to flush.
Hakeem
Hakeem,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 1 日
Gail
Gail,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 31 日
Called and told them I have COVID
I offered to provide my documents from the hospital for proof.
The person on the phone was cold and refused to let me cancel
Ann
Ann,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 30 日
Breakfast is not fresh, all in plastic packaging. Our room was not clean and there were drugs on the table. Front desk staff person was doing the minimum. There was mold in the gym water. People passed out all over the lobby and police presence. Terrible stay.
Paula
Paula,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 28 日
Yes
Richard
Richard,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 27 日
Luke
Luke,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 26 日
The employees are wonderful and front desk me, I was very ill and immediately offered a water. Rooms were clean. The had hot cocoa and marshmallows and cookies felt so welcoming. Great place to stay if your traveling for work