Good hotel and lot restaurant near by need to start maintenance of the room asap
真实点评
10/10 绝佳
Romzi
2026 年 7 月 13 日
Clean room & well maintained the property
真实点评
10/10 绝佳
Romzi
2026 年 7 月 9 日
Clean room
真实点评
10/10 绝佳
Romzi
2026 年 9 月 10 日
On my final day at the hotel, a technician was engaged in maintenance work that morning, which disrupted my sleep. Additionally, there was no prior notification given to guests regarding this maintenance activity during that time.
真实点评
10/10 绝佳
Romzi
2026 年 5 月 6 日
Clean
真实点评
8/10 非常棒
Emily
2026 年 3 月 20 日
It was great. They all what we needed. Staff friendly specially the Filipinos. They carry the Filipino spirit.
真实点评
10/10 绝佳
Luis
2026 年 3 月 23 日
value for money
真实点评
10/10 绝佳
Hamdillah
2025 年 6 月 21 日
It's amazing and calm
真实点评
8/10 非常棒
Camilo
2025 年 11 月 28 日
Buena relación calidad precio
Sábanas y toallas en excelente estado
El personal muy amable
Pueden mejorar la variedad del desayuno tanto en comidas como en bebidas
真实点评
8/10 非常棒
Shaun
2024 年 11 月 20 日
Affordable and modern rooms. The rooms are average and can be cleaner for the toilets
真实点评
10/10 绝佳
Tamehito
2026 年 2 月 14 日
ok
真实点评
10/10 绝佳
James
2024 年 6 月 29 日
Great experience!
This room far exceeded expectations. Service was great and they peovide an excellent breakfast. Would definitely return.
真实点评
8/10 非常棒
David
2025 年 8 月 4 日
If it is your first time visiting Brunei, Higher Hotel might be one of the best budget options you could go for. The area is safe, the rooms are clean, and the breakfast is manageable. Morning privacy options (like a simple "Do Not Disturb" sign) and some help with transportation would help put it even higher in the future. As is, it's a fair option located not too far from the hotel and near some shopping areas.
Room large and kept clean by housekeeping
Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab.
真实点评
2/10 较差
Chee Tiong
2025 年 11 月 23 日
When I almost check out in the morning before 9am that day, the staff keep knocking at the door. I shouted I am showering and keep press the door bell also... so I quickly shower finished... However, the two staff just opened the door and bypass to go in... luckily, I latched the door and I just wrapped with a towel only... I just opened and they said I check out? which I still prepare to check out... very bad experience and rude to open bypass, lucky I am a man as my partner not here... what if a lady how? this is a very bad experience!!
真实点评
4/10 一般
Jhett
2024 年 8 月 26 日
Not accommodating management. Paid 3 nights (Friday to Sunday), I checked in at 1AM on a Saturday and checking out late Monday since my flight was at 7PM. I requested for a late check out at 4PM. Didn't even offer an option for me to pay for the extra time. No consideration whatsoever. My first time to experience a hotel that didn't grant my late check out request even for 1PM. Was made to check out at 12 noon so I stayed at the lobby for 4 hours until I booked a ride to the airport.
The bathroom mirror should be lit well and so should the other mirror by the closet. It defeats the purpose if you can't see yourself well putting on your beauty regimen. I had to use my phone light to help.
The hotel doesn't have a gym. If you need one, you have to pay to a gym next to the hotel.
The Filipino staff were amazing though. The non-Filipinos are simply not happy about their jobs.
真实点评
10/10 绝佳
Hamizah
2020 年 3 月 20 日
Good
真实点评
8/10 非常棒
Mathew
2020 年 3 月 1 日
Good, clean hotel with comfy bed.
真实点评
10/10 绝佳
真实旅客
2019 年 9 月 2 日
Clean hotel. Friendly and efficient staff. Will definitely be back
真实点评
8/10 非常棒
Ma Fui
2019 年 8 月 22 日
Higher Hotel in Brunei
Overall is good, short distant walk to shops and restaurants. Renovation is still on going during my stay, after that, hope it should be alright!
真实点评
6/10 不错
Joe
2019 年 4 月 13 日
The hotel is new and bed was comfy. It is the bathroom accessories that are disappointing. The water pressure is inconsistent and overhead shower accessories didn't perform as what it supposed to. I hope the hotel maintenance team can look into this to enables users have better 3xperience in the future.
真实点评
4/10 一般
Juliet
2019 年 3 月 28 日
the toilet room so dirty and smells bad! its non smoking area but the room smelled of cigarette.