We booked two queen beds, and were given a room with two doubles. Our room flooded because of a bad air conditioner, so we had to change rooms. I asked the front desk to have two queen beds like I ordered. She looked at a co worker and asked if the queens were available. He said yes and she gave me the room. When we arrived at the room, TWO DOUBLE BEDS!!! Then the shower wouldn’t drain. I went to the front desk in the morning to complain, to be told by the supervisor that the property didn’t even have queen beds. They lied just to shut me up.
Stephen
1 晚家庭旅行
8/10
Angelica
1 晚行程
10/10
Mauricio
1 晚行程
10/10
Haze
1 晚行程
8/10
Lynn
3 晚行程
8/10
It was a good stay at this hotel. The pool was closed temporarily in the morning I checked out and they did not have any towels in the pool area. I would stay here again.
真实旅客
1 晚家庭旅行
10/10
Norman
1 晚行程
8/10
Ivonne
2 晚家庭旅行
8/10
Bracken
4 晚结伴旅行
10/10
J Lilian
1 晚家庭旅行
10/10
Nancy
2 晚家庭旅行
8/10
It was an amazing experience. The pool is definitely worth it for a family. The kids will love it. It was warm. The Jacuzzi was nice. The only thing that customers should be aware of is the end unit laundry services are quarters only and if you don’t have change they won’t have change in the front like they told us we had to end up going somewhere close by to get quarter change to be able to do our laundry. If they fix that issue other than that, it was a great experience.