Great restaurant/bar attached to hotel. Staff very friendly and helpful. Hotel is clean and well maintained. Very good value for money, and good location if traveling on I-95.
Eric
Eric,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
Lackluster facilities
Location was convenient. Staff was very friendly and breakfast was fantastic!
The negatives included finding a cockroach in the bathroom of the first room we were assigned to. There was a musty mildew smell that couldn’t be overlooked. The tub also needed to be repainted to remove brown spots. We asked to be moved to another room and were accommodated but there was still a mildew smell.
No complimentary water in the room . Let’s try a little harder Best Western Premiere. I’ve lodged at your brand before and this one was a disappointment.
Tara
Tara,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
The bed felt like I was sleeping on a cloud. The room was very clean & quiet. I had a amazing stay & if I ever come back to Richmond, I will be staying there.
Deanna
Deanna,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 20 日
Comfortable
I came for family event and best western is a quality hotel. Besides four few items missing in the bathroom and one of my rooms. Everything else was great ,bed was comfortable. There was no loudness and I enjoyed my stay.
Patricia
Patricia,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 19 日
Bed Bugs
I got bitten by bed bugs!!! Hotel would only offer one night refund if I removed my review about the bed bugs!! We had a two night stay but did NOT stay the 2nd night because I had so much discomfort from the bites.
Cathy
Cathy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
Housekeeping was terrible room wasn’t clean bed sheet not change bathroom tube sink countertop was not
Glenn
Glenn,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Roy
Roy,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 1 日
Joseph
Joseph,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 29 日
Tryed to take advantage of guest.
The stay was good, although we drove 15 hours to there ,we were a little early about 30 minutes they wanted to charge me 40.00 to check in early.i thought that was a slap in face so we waited the 30 minutes.i guess you guys are all about the money you could have cared less what we have already been through.
Rick
Rick,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Great spot that is Clean
Good clean hotel. Was quiet too.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
DEBRA
DEBRA,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
Everything was great
Zaquesha
Zaquesha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
very easy check in and out thank you
isabel
isabel,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 21 日
Elevator out of order as well as a couple doors to outside
Roberta
Roberta,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 17 日
So once at the counter to check in I was given a more than expected amount to check in so I questioned it and was told they require a $25 per night incidental deposit but Hotels.com says $50 for the entire stay. So the lady that was trying to check me in made it like its always $25 per night and Im like Im staying 5 nights so basically Best Western missed out on $600 because they could not hold $125
Telisa
Telisa,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Catherine
Catherine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Fortune
Fortune,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
great stay
David
David,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Chris
Chris,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 5 日
Juanita
Juanita,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
One night stay!
We chose this hotel due to the closeness to the main highway…
A short overnight stay that provided what we need…a good night rest but the beds were too small for what we’re used to
Breakfast was good and staff was friendly!