Girl that checked me in was fantastic and very sweet amazing customer service skills …. Super clean as always , price is a little to steep but …. Was relaxing
Albert
Albert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 31 日
Everything was great except it sounded like there was a party going on outside my room for the 2 nights we were there. It was so loud we couldn't sleep.
Belinda
Belinda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Terry
Terry,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 25 日
NEVER AGAIN
first we get there at 1:30 pm and they say we have to pay more because it's not 3pm we go for lunch , come back at 2:15 pm and they say okay here's the key (supposedly no added charge) set the thermostat for heat and once it reaches that temp. the air conditioner comes on told that's the system we froze had to shut the thermostat off had scrambled eggs for breakfast and threw up all day need i say more staff hard to understand
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Alexandra
Alexandra,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
2 night 3 day stay
Clean room but no one came in on day 2 of 3 day stay to replenish coffee, towels or take trash.
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 3 月 20 日
Robert
Robert,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
kyla
kyla,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 27 日
I liked my room, but wish that I had gotten the king size bed as I requested on my reservations.
Douglas
Douglas,5 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 27 日
You need to not use that awful lavender cleaner you used. The scent was so overwhelming it was disgusting. Am allergic to lavender and Kaitlyn was amazing about swapping out rooms- although there were no other king rooms. Even my husband who has no issues with anything couldn’t stand the over powering scent. Worse part was windows don’t open so we could not even air it out
Deanna
Deanna,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Robert
Robert,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Michael
Michael,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
Stayed the night after losing water in my house nearby . The property looks to be totally remodeled . Room was spotless . Bed comfortable. Dove bath products Theyballow dogs for 25$ extra . We didn’t eat the free breakfast as we left early but it smelled great ! We will always stay here if we need a place to stay in Sturbridge
Jeff
Jeff,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Odalys
Odalys,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 5 日
Claire
Claire,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 4 日
Rachael
Rachael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Na
Marianett
Marianett,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Goog stay
Clean good location with a restaurant across the street no problems
WAYNE
WAYNE,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 1 日
Angela
Angela,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 30 日
Service was lacking
When we checked in I was asked if I wanted daily service for our room. I said yes. Well, that didn’t happen. I had to call to have our trash emptied (which I did twice myself) , for new towels, and to have our bed made. Because this wasn’t done I had to constantly call the desk. On our first night my wife requested an additional blanket. She was told it would be done right away. We never saw the blanket. I was sick of all the apologies for actions not completed. We were very disappointed for the lack of service. Besides this there were children everywhere causing noice, running in the corridors with no supervision.
Not sure how a hotel can stay in business with all these things going on. We were not happy with our stay. Excessive apologies are not an excuse for poor service.
Mark
Mark,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 26 日
Employees nice. Average breakfast. Bed comfortable. Overall clean. I will agree with some other reviews that the bathroom a little dirty in the hard to clean crevices.
allicia
allicia,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 25 日
Nelson
Nelson,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 23 日
New remodeling underway of nice but not luxury decor. Good size room. Pet friendly very important to us. Very clean with staff very nice. Breakfast included. Stayed one night and would stay here again.