The toilet leaked, our room looked like it had water damage in the past (the repairs were abysmal), our shower drain was plugged up after the first shower and it took over 24 hours to get someone there to fix it so we wouldn't be in standing water, our towels were not changed out daily and we had to chase down someone to get us fresh ones for our bathroom, only to get bath towels that were not totally dry and still damp.
There was no water pressure in the shower, which made for an extended shower time.
But it was nice having a coffee maker in the room and free use of the refrigerator for our drinks we had.
The beds were not comfortable. They were lumpy and hurt our backs and hips.
The pool area is in desperate need of daily cleaning. The birds were using it as their bath and there was poop everywhere. The pools themselves need desperate facelifts and repainting and the water was filmy and "recycled". Ugh! Gross...so if a child or someone else accidentally ingests the water you could get sick.
When we arrived the elevators were not working and our check in guy made arrangements to move us to a lower level room, which we appreciated.
It was overall ok for what we paid for but I wouldn't go there again.