The staff at check in was kind and helpful. The bathroom showers and sinks were not draining properly. We were unable to take a clean shower because the tub water drained slowly and the tub was not clean. I called front desk for assistance and was told someone would come up to check it out. After waiting over a hour no one showed. I called back and was told the maintenance staff was gone for the day. The check out staff were not accommodating and did not seemed to be concerned about the issue.