可以免费取消我在Ramsey酒店及会议中心的预订并获得全额退款吗？

是的，Ramsey酒店及会议中心在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

Ramsey酒店及会议中心有游泳池吗？

是的，有室内游泳池。住客可以 24 小时使用游泳池。

Ramsey酒店及会议中心是否允许携带宠物入住？

是的，欢迎携带狗狗入住，总共可携带 2 只宠物，每只宠物限重 18 公斤。需要支付每只宠物每晚 USD 40.00 的宠物费，还需要支付每次入住 USD 250.00 的押金。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

Ramsey酒店及会议中心是否有停车场？

是的，自助停车免费。停车位数量有限。提供免费房车/大巴/卡车停车设施。

何时可在Ramsey酒店及会议中心办理入住和退房？

16:00 起可办理入住手续。提前入住需要支付一定费用（视供应情况而定）。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速退房服务。

在Ramsey酒店及会议中心及其附近有什么游览观光项目？

附近的冬季活动包括高山滑雪、单板滑雪和雪橇，您可以畅享其中。在温暖的季节，还可以在附近的高尔夫球场打一场球。在热水浴缸中放松浸泡，或在室内泳池中精力充沛地畅游一番。Ramsey酒店及会议中心也拥有24 小时健身中心和野餐区。

Ramsey酒店及会议中心周边区域环境如何？

从Ramsey酒店及会议中心仅需16 分钟步行可至皮格佛格莱肯特中心，8 分钟步行可至老磨坊。旅客们表示该酒店地理位置优越。

皮格佛格Ramsey酒店及会议中心住宿优惠| Hotels.com 好订网

10/10 绝佳

2024 年 9 月 22 日

JUN，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 29 日

Late check in, easy smooth and quick. Pool and hot tub were amazing! (Open 24 hrs indoors). Nice room. Stay here often!

Scott，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 28 日

The free breakfast buffet is quite good. The staff is very friendly and the room was comfortable.

Shawn，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 28 日

Great time!

Grant，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 27 日

Room was too close to the housekeeping room in the hall. Staff woke us up every morning with their loud conversations and slamming doors in the hallway. Also the delivery dock door was underneath our room. Every morning the trucks were very loud and beeping while backing up. Never stayed in a room with so much noise in the early am.

Tim，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 26 日

Clean and spacious rooms. Lots of amenities. Makes a business trip feel like a vacation.

Jennifer，3 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 24 日

Shannon，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 24 日

Upon arrival everything was nice. The lobby was very inviting. Our room appeared clean however when we decided to turn on the fireplace we discovered it did not work. The mini bottles of toiletries were used and not full. The faucet to the in room jacuzzi was loose.Called front desk and they said they had no one to fix eithe. The were not accommodating at all. They did not offer to move us to another room, just sorry. When we decided to go to the pool that looked very nice in the pictures online we noticed it looked dirty and had some kind of wooden bar that was in the process of being built. The hand rail going into the pool was dangerously loose, the hot tub was very low and very dirty and the jets did not work. The pool elevator was also dirty and smelled. When we asked for a later checkout we were informed it would be 25 dollars extra for every hour. No thanks. Around 9am housekeeping was very loud talking and playing music outside of our room. Apon checkout we informed the employee about our fireplace and he just said thanks for letting us know so we can see if we can fix it for our next guest. We paid over 300 for one night for a birthday getaway. I was so excited to stay at this hotel because of the online pictures portraying this hotel as luxurious. It was not. The website stated the hotel had a bar and restaurant. It was not open. That area was used for breakfast only. Overall I was very disappointed by my experience at this hotel and will not be staying here again.

Julie，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 19 日

I will say the service at the hotel was excellent and the food for the breakfast which had real eggs not the powder stuff was decent my only suggestion and concern and one of the main reasons I will not be probably coming back for a while is due to the fact that there was a large group of children approximately 10 to 15 kids who entered the pool area with adults semi-supervised who which then destroyed the hot tub and absolutely took over the pool. Obviously during the day and evening I completely understand this is a hotel but when it comes to approximately 11:00 to midnight and 6 months old babies are still up with the parents and kids are running rampant in the pool area this is absolutely a turn off for me coming back. Several hotels I've been to have a children cut off limit around 9:00 p.m. to 10:00 p.m. adults would also like to spend time relaxing the pool area and the hot tub without children and then when I see children again I specify 6 months to approximately 8 to 9 years old splashing around and I did say destroy the hot tub which these kids did pull plugs which sent water flying approximately three to four feet in the air which the maintenance crew had to come out and security then eat pulled the kids out and kick the family out of the pool area this is not a good sign for the hotel. I did suggest that the hotel should have a cut off time which I completely understand it is not up to the receptionist jobs to make such rules but is a high suggestion to corporate.

erick，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 19 日

Yes the food was fresh some of the jets wasn’t working on the hot tub but it was warm enough

Freeman，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 18 日

Lauren，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 18 日

Very clean and nice hotel for the price

Very friendly staff, room was very clean, no issue getting extra towels when we asked. The buffet breakfast was pretty decent, but the pancakes were crunchy on the edges, and there was WAY too much pepper in the eggs. I have a sensitive stomach and can't handle that junk. I also tried to take a nap around 9/10-ish, and the cleaning people were stomping up and down the hall and slamming doors, so I didn't get any rest after being up half the night. I get y'all have a job to do, but can you please shut the doors quietly? Only giving 4 stars, bc the price is very fair for the quality of the hotel you're getting.

Brittney，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 16 日

Great overall experience

Tyler，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 16 日

I cannot say enough good things about this hotel. When the doors to the hotel opens, the first thing was how beautiful the lobby is. The check in was a breeze. The sweet lady at check in told me about the movies and popcorn. We went upstairs to go to our room, and upon opening our door the room was huge and clean. The bed was super comfortable as well. The next day we left the room to enjoy all the wonderful splendors of Pigeon Forge. And I received a text from the hotel, asking if the stay was ok and if I needed anything. I have traveled a lot and that is some of the best customer service I have EVER received. After our day was done when went to the hotel and went into the room, the cleaning staff had left a note saying they couldn’t make up our bed because our personal belongings was on the bed. I love love this, that showed us they had been in our room and gave us extra towel's. I have the hardest time getting extra towel’s. We two people check in and there isn’t enough towel’s for two people, I have to call and get them to bring me some. And I didn’t have to do that this time. AMAZING!!! The pool was open 24 hours of the day, I would definitely recommend everyone staying here!!!

Crystal，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 14 日

Sandra，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 13 日

Very cost effective; great rates on rooms and free breakfast and parking. My family loved the indoor pool and family atmosphere throughout the hotel.

Sara Beth，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 13 日

Good amenities, lots of breakfast options, great staff especially at breakfast, quiet, safe, convenient

Trey，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 12 日

Weekend getaway

Checking in was a breeze and all staff were so kind and helpful. Parking was amazing and well lit. Breakfast area was busy but food was good and plentiful. Pool and hot tub enclosed area. But at night, everyone went there and it got crowded. Rooms cpuld use a bit more love. The walls were dirty as well as the floors. Bed was ok. Shower was great. My only concern was i found a tiny roach on my bed. Ewww. Not happy about that. Overall,quiet area and i do still reccomend this place since so close to the fun.

Maria，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 12 日

This was one of the best places weve stayed! The room was very clean my daughter loved the pool we also loved the popcorn and movie while swimming! Great stay will book here again!

Lynsey，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 8 日

We loved everything about this hotel! Breakfast was amazing, pool and hot tub were great, hotel is clean, atmosphere was awesome.

TARYN，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 8 日

Super nice staff!!!

Kayla，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 7 日

jolene，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 6 日

Great choice

Friendly staff! Excellent breakfast buffet, evening family movie in the pool area. Great location for shuttle.

jolene，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 6 日

Very nice

The staff was incredibly friendly and helpful. The room was on the smaller side, but very nice and clean. The pool was clean and relaxing. Would certainly stay here again.

Gloria，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 6 日

Very nice hotel. Clean with Keurig coffee makers in the room. Free breakfast buffet. The pool and hot tub were nice but I wish they would turn down the temperature in the hot tub. It was too hot. I couldn't stay it in. Everything else was great.

Michele，2 晚家庭旅行

Hotels.com真实住客点评

Ramsey酒店及会议中心

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