It was a last minute booking so an hour prior to arriving I called to make sure the reservation was there and my husband and son would have no issues. The hotel confirmed it and the front desk even spelled my husbands uncommon first name to me when I initially provided only the last name. When my husband arrived, they stated there was no reservation, extremely frustrating. Secondly I understand that photos are never what they really appear to be, but this was truly a catfish situation. Hotels.com, there should be some sort of policy for photos that are published or a validating process for the photos that are used. This Holiday Inn is not what you would expect from a real holiday inn and after some research sure enough it’s not. It was purchased by someone and has their DBA (Doing business as) Holiday Inn. Hotels.com, you should make this hotel list their real name (even Apple Maps list their real name) so your other customers aren’t bamboozled.
Hau
Hau,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 18 日
Cynthia
Cynthia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Quite nice and clean service were very nice
It was great and comfortable. I just hate. I had to leave a day early. I had paid for the four days, but I had to leave a day early.
Shelley
Shelley,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Dion
Dion,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
It was ok, but I’ve had better!
The room was smaller than what the picture showed. Room had a funny smell, could be due to it was located by the pool and it was very humid outside. I didn’t like that I booked two rooms with the same amenities but when I got to the hotel, my other party was split from us and stayed on the opposite side of the building. I made the reservations together for a reason.
Starleisha
Starleisha,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
Clean and friendly, but no hot water
The hotel and room were clean and the staff was very friendly. But the WiFi was near impossible to connect to and I wasn’t given directions on how to connect. The hot water took a very long time in the shower and was only warm.
Amy
Amy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Super friendly and inviting
I loved the suite I had. The staff was super friendly and helpful. The lobby was inviting. I loved the coffee machine in the lobby. The breakfast was amazing with so many options. I did not use the bar but looked like one I would have if I had more time. The pool area was great and my family spent the day there. I will stay there again
Marie
Marie,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
It was ok some things did not work
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Victoria
Victoria,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Gustavo
Gustavo,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Kristen
Kristen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Really nicehotel
Karen
Karen,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Miguel
Miguel,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 8 日
Miguel
Miguel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
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Marc
Marc,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 28 日
Christopher
Christopher,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Roselynn
Roselynn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Fantastic stay!
It's the best Holiday Inn I've ever stayed in. Very clean, great staff, convenient to restaurants and it's the nicest one I've been to. Huge dining area for breakfast! Just a wonderful experience!
Catherine
Catherine,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Erika
Erika,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
The young lady at the front desk was very helpful and very nice