The hotel quality was fine, but it’s not going to be good in the long run for this hotel. The man checking us in was the rudest individual I have had contact with at a hotel when we encountered an issue. Upon entering the room, we didn’t have enough towels, sheets for pull out, or toilet paper. We were able to get sheets and towels ourselves from the desk, but toilet paper took two calls and over an hour to get. This problem persisted into our second night along with no hot water for hours. It wasn’t awful, but not the quality I would expect from this chain of hotels in a business district.