可以免费取消我在假日酒店及套房环球影城对面 by IHG的预订并获得全额退款吗？

是的，假日酒店及套房环球影城对面 by IHG在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

假日酒店及套房环球影城对面 by IHG有游泳池吗？

是的，有室外游泳池和儿童游泳池。住客可以在 09:00 至 23:00 期间使用游泳池。

假日酒店及套房环球影城对面 by IHG是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物，每只宠物限重 29 公斤。需要支付每只宠物每次入住 USD 100 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

假日酒店及套房环球影城对面 by IHG是否有停车场？

是的。自助停车收费为每晚 USD 28.50。停车位数量有限。提供收费房车/大巴/卡车停车设施。

何时可在假日酒店及套房环球影城对面 by IHG办理入住和退房？

16:00 起可办理入住手续。退房时间为 11:00。提供快速入住、快速退房和无接触办理退房服务。

在假日酒店及套房环球影城对面 by IHG及其附近有什么游览观光项目？

假日酒店及套房环球影城对面 by IHG设有室外游泳池和24 小时健身中心，还有游乐厅/游戏室和野餐区。

假日酒店及套房环球影城对面 by IHG店内或附近是否有餐厅？

是的，有一家店内餐厅TGI Fridays。

假日酒店及套房环球影城对面 by IHG周边区域环境如何？

从假日酒店及套房环球影城对面 by IHG仅需3 分钟步行可至通用奥兰多度假区，9 分钟步行可至奥兰多国际名牌折扣购物中心。旅客们认为该地区适合步行，方便购物。

奥兰多假日酒店及套房环球影城对面 by IHG住宿优惠| Hotels.com 好订网

Q: 假日酒店及套房环球影城对面 by IHG是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物，每只宠物限重 29 公斤。需要支付 每只宠物每次入住 USD 100 的宠物费。服务类动物免费。提供食物碗和水碗。可能存在部分限制条件，请联系住宿方了解更多信息。

10/10 绝佳

2025 年 6 月 4 日

Good

QIANG，2 晚行程

Expedia真实住客点评

6/10 好

2025 年 2 月 22 日

Wai Sum Amy，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2024 年 10 月 10 日

下水道不通

Hongri，5 晚行程

Expedia真实住客点评

8/10 很好

2024 年 6 月 18 日

Po-Tsai，1 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2024 年 4 月 27 日

Xiaoyan，3 晚行程

Expedia真实住客点评

2/10 很差

2025 年 10 月 30 日

Everything was terrible! They apparently are in the process of turning into a courtyard by Marriott so it was a straight construction zone. So the store inside was closed, no ice or vending machines. They literally were telling people to go across the street to the double tree hotel store. The room felt like it was in the middle of being renovated so it reeked of fresh paint and everything was messy. The tv was broken and wasn't working and they didn't have any others or any other rooms available. There was constant construction noises which woke us up at 8 in the morning everyday to sawing and hammering. There was a huge water leak which set off the fire alarm for awhile. We were complaining and when we were checking out they were trying to comp some stuff. So they said they would comp the parking, it's handled by a third party but since I hadn't registered or anything for it yet she said they could. Took my license plate and said she got it all taken care of. Now just received a notice in the mail from the parking people for 150 dollars for non payment and everything. So now I'm trying to deal with this. Worst hotel stay ever!

Christopher，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 27 日

Double Bed Room was "remodeled"; how ever, middle of the night 2am, toilet did not work, there was no water; like if it had been turned off, had to request a change of room. Parking very expensive but, convenient location if you are going to Universal Studios.

hector，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 26 日

filthy elevator didnt go to my floor and lobby and jalls were under construction

Eric，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 26 日

Melissa，4 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 22 日

The staff onsite are AMAZING. Very friendly and helpful. Unfortunately, that's where the pros end. The hotel is old and in disrepair. They were working on renovations while we were there which is great, but meant a lot of noise early in the mornings (before 7am). Our room itself had so much potential (2 bedroom, 2 bathroom suite). However the couch had a massive divot in it which made it uncomfortable to sit in and the beds were the same. Very old, worn and uncomfortable. I hope the renovations will include new furniture. I just don't see how resort fees and $30 a day parking can be justified by the state of the room and hotel as it was when we visited. Hopefully the renovations fix those issues, because it really has a ton of potential and the staff there was so friendly.

Jessica，5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 21 日

john，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 19 日

Never again

Hotel was under complete renovation but no information was provided about this when booking. This became a major issue for us when we needed a soda at midnight and were informed they had removed ALL vending from the hotel and not bothered to think of any alternatives for guests in need. Bothered me so much I will never stay there again. Also a bit peeved about the lack of information about parking fees. I could have stayed at another hotel for the same price with parking included- and I bet they would have had a soda machine!

Tam，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 10 月 13 日

The rooms were nice, the place was under construction which always means it’s going to be noisy. My biggest complaint was no vending machines even though the signage was all over. I walked the dumb halls looking for it.

Amanda，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 11 日

Room was cantampinated with

Meghan，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 10 月 10 日

Won't stay here again

Check-in was ok. She didn't tell us about parking. The 2nd day I asked about parking & the gentleman was nice & gave me the information. I didn't like that parking is not included in the total. It was $30+tax additional a night on site. The 1st night around 11:05pm, I called to let them know the TV wasn't working, they told me they'd send someone. I called back around 11:25pm to ask if they were still coming by to fix the TV & the guy said he would message the engineer again. At 11:58pm, I called again and a different person (shift change) told me that the engineers leave at 11:30pm and won't be back until morning. Finally, the next day we had a nice guy come help us with the TV to get it working. The bed (king size) pillows and A/C were amazing! It was weird that the door to the room had about a 1/2 inch gap from the floor. You could see the light from the hallway coming through and see the shadow of people walking by, and hear the voice of people in the hallway much louder. Checkout day from 8:30am-11:45am every 5-10 mins a door slams loud. Found out it was the cleaning lady down the hallway cleaning rooms/letting door slam. NO sleeping in on weekends. Last day, we needed a cart, front desk guy only pointed to where they "should" be. We went to breakfast & noticed a cart in the parking lot. We told the front desk where it was, all he did was motion with shoulder, like "OH", a few hours later the cart is still outside. NOT good customer service from that guy.

Anamary，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 10 月 5 日

William，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 4 日

The hotel is undergoing renovations but it’s really inconvenient and does not provide proper instructions as to where to park or how to access front desk through all the construction. It’s dusty, hallways are not clean. Room was not ready when we arrived, it was 3:50pm because they had not serviced the rooms yet. however when we were checking out, a housekeeper knocked on the door at 9:25am asking if she could clean. Probably won’t stay here again. I’ll pay extra to stay somewhere else.

Lissette，1 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 10 月 3 日

Not good. Fees were expensive and no hot water. Left early

Naomi，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 30 日

Xochitl，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 28 日

Close to Universal

Walking distance to Universal Studios. Under renovation. Missing blackout curtains in room making it ungodly bright .

Ashley，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 27 日

Very frustrating stay

The hotel was a nightmare to stay in. It’s under construction which I understand and is fine but it made everything very difficult. The parking was ridiculous because the app they use wasn’t working properly. The rooms are pretty outdated, but overall with cleanliness OK. The breakfast was very overpriced and the overall experience was very frustrating. I will not be staying here again. There are many other hotels in the same price range that have many more updates and amenities.

Stacy，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 26 日

Very recommend it, Everything is fine, clean and very comfortable. Just Let you know to fix it, The toilet paper holder is broken and the shower handle is loose and the shower water standing, doesn’t go down fast.

Lucia，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 26 日

Kyle，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 24 日

Lloyd，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 23 日

Leaks, Mildew, and Zero Accountability

Absolutely the worst stay. TLDR: Zero communication Major leak Forced to stay in room with fan + water damage Horrible mildew smell Pool closed Construction blocking all entrances Unprofessional staff We arrived at 1:00 (approx) to meet friends who had checked in earlier. They were given a room, but we were told ours wasn’t ready. No problem, we’d use the pool. Except it was closed for construction. Still manageable. At 4:00 we returned, only to be told, “oh, we’ll transfer your room.” Meanwhile, another guest mentioned they arrived at 3 and got a room immediately. Saturday morning we discovered the carpet soaked from a shower leak. We notified staff and said we’d return later that night to switch rooms. We never received any call back and returned to an overpowering mildew stench and a loud industrial air mover running in the room. When I raised the issue, the front desk treated us like the problem. The manager’s response: “What would you like me to do?” Since it was after 2am, I said I’d return the next morning. It’s now 3 days, 2 emails, and 1 call later—still no response. DoubleTree is across the street and infinitely better. Spend the extra $30–$50 a night to stay on universal property. Trust me, it’s worth it.

Joshua，4 晚结伴旅行

Hotels.com真实住客点评

假日酒店及套房环球影城对面 by IHG

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