One of the best hotels we’ve stayed in for the money. Fantastic value!
Eric
Eric,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
ShaRhonda
ShaRhonda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
John
John,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Someone else’s idea of a luxury hotel
I was expecting a very fine room, and was underwhelmed. The layout was poor. No outlet in the bathroom area? It was impossible to take a shower without water flooding out onto the floor. I was left with a strong sense that this hotel is about a fancy outer facade wrapped around a terribly ordinary experience. This is a place for the young and fabulous to come party, but if I am underwhelmed by the standard of luxury here, it does not speak well of the place overall, because it does not take much to impress me. This place is nice, but is not impressive.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Brittany
Brittany,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 11 日
Disappointing experience
At the time of check-in, the staff failed to notify me that there was a screen that needed to be signed. I went to my room and went to sleep as it was late and he then called me later to tell me I had to come back down and that it could not wait till morning. He did not seem interested from the time i arrived as he continued to snack on his food and did not really acknowledge me. While in my room there was a ball of black long hair in my bed. Lastly, the shower was not draining and also appeared to have not been cleaned completely. I have stayed here before and did not have a bad stay.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 11 日
Frank
Frank,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 9 日
Worth another stay.
We booked this hotel after a week long cruise for its convenient location. The hotel has spectacular views and has a nice Miami vibe with excellent amenities. The staff gives excellent service and the room was very comfortable. Most important was the comfort of the bed and pillows which were probably as good as it gets.
The hotel and room felt very welcoming.
The downside that could easily make this hotel perfect is that you could see the age and deterioration. The curtains were very dusty and looked very dirty from the floor. The bed skirts also were extremely dirty as if they have never been washed. A bottled water cost $10, while every hotel we’ve been to has complimentary bottled water.
I’d book here again for another cruise trip, and hope to see things have been refreshed.
Jorge
Jorge,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Amy
Amy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Devaris
Devaris,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
Very deceiving and not responsive to bad behavior
Nice hotel with a great view. Close to the bay area. However some advice would be to check your bill. They will tax and fee you to death including a resort fee so the rooms cost a lot more than advertised. Secondly, don't charge anything to your room. I had to go through everything with them regarding all of the charges and it would have been easier to just use my card. The incidentals are a bit high and I am still waiting for reimbursement. The other issue was during my first night, I had very loud neighbors who seemed to have a lot of stereo equipment. I called the desk twice but nothing happened. I was up until 4 when they finally stopped. I asked to change rooms which they did so the second night went better, but this basically ruined my short vacation since I was going on no sleep for a whole day. I would check around for other hotels in the area first. I'm not sure what kind of place they are trying to create, it doesn't seem family friendly.