Our stay at Comfort Inn & Suites was overall a pleasant experience. The staff were friendly and welcoming, and the breakfast area was well-maintained. A dedicated staff member ensured cleanliness by promptly cleaning up after guests and replenishing food when needed. The breakfast selection was fresh and well-stocked, which we really appreciated.
However, the cleanliness of the room could use some improvement. We noticed several moldy spots on the silicone in the gap between the window sill and the shower area. Additionally, air circulation in the room was not ideal. Despite booking a non-smoking room, we occasionally caught the scent of cigarette smoke. To improve air quality, we had to keep the bathroom exhaust fan running at all times.
Despite these issues, the friendly service and well-kept common areas made our stay comfortable. With a few improvements in room maintenance and ventilation, this could easily be a 5-star experience.