We stayed two nights and our room was never cleaned. Also, upon check-in, I was not given the Wi-Fi address or password. Had to make another trip down to the front desk to get it.
Jeff
2 晚行程
10/10
We had a wonderful visit at Lotte. The location is perfect. We loved our room (King overlooking St. Patrick's - gorgeous view). It's a beautiful building! We enjoyed having a nightcap in the bar, and the coffee shop was very convenient. We will definitely be back!
Susan
3 晚行程
10/10
Very clean & felt safe in that area as a fmly of 4 exploring nyc. The employees were very helpful answering any questions we had as well. Our kids had a great first trip to NYC!
Lisa
5 晚家庭旅行
10/10
Always love to stay at the Lotte...it feels so special and the location is amazing
Ann
1 晚结伴旅行
10/10
Great location
Andrea
1 晚商务旅行
10/10
Fantastic location with superb service. The highlight was the Rarities bar that was perfect to entertain colleagues/friends from Japan. And my room overlooked St Patrick’s Cathedral.
Joyce
2 晚商务旅行
10/10
Muito boa
Amanda
1 晚行程
8/10
Claudio
6 晚行程
10/10
Alicia
4 晚家庭旅行
10/10
Ricardo
4 晚行程
10/10
Paul
3 晚行程
8/10
It was all right. A well priced hotel but with rooms that resemble those of an above average motel.
真实旅客
1 晚家庭旅行
8/10
Lovely hotel, hard to believe a hotel of this level does NOT include wi-fi. Every hotel we've ever been to includes wi-fi.
$15 PER NIGHT, PER PHONE for wi-fi. Because of the poor business practice, we didn't go to the bar or the restaurant, or the coffee shop. Lovely hotel, we won't be back!
Nancy
2 晚行程
10/10
Danielle
1 晚行程
6/10
真实旅客
1 晚行程
10/10
Arnauld
3 晚行程
10/10
뉴욕 호텔중 가장 인상깊은 뷰.
방 청소상태 매우 우수하고 이용하는 내내 불편함 전혀 없었습니다.
호텔 레스토랑 또한 매우 고급스럽고 편안했습니다.
Hyunsoo
5 晚家庭旅行
10/10
Everything was done with excellence. The Saturday morning tour with Kevin was superb.