The first room had a broken closet door and trash left second room better but the grounds need extra attention trash cans full for days and the laundry room was dirty for over a week.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Terrible
I was not able to stay there and have been trying to get a refund
Franklin
Franklin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 7 日
Needed to clean rooms- at least ever other night
Eric
Eric,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Great place to stay!
We enjoyed out stay at Comfort Inn Monticello
Chad
Chad,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Location is good, right off exit and it seemed like a quiet area. Room was nice, clean and comfortable. Pool was a good size but was kinda dirty. Breakfast was great with lots of options. Outside could use some maintance. Id stay again.
Rachel
Rachel,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Great location away from busy traffic , nice clean fairly new renovation i think , bed was great , nothing fancy but a nice clean place to stay znd more affordable than orhers in the area, staff was very nice and welcoming
Janice
Janice,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Marc
Marc,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Natasha
Natasha,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
The room was very comfortable, clean, everything worked as it should, and the cost was in linewith the competition.
Richard
Richard,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 9 日
Misleading information
Booking went smoothly. However, when I arrived I was told that I could not check in due to my local address. I booked for friends that was arriving from 3 hours away.
After asking if He could book it himself, I was rudely told no. “ We cannot take the chance of locals staying with him.”
I asked for the amount charge to my card to be refunded. I was told I would have to take it up with hotels.com. I called the hotel and I was told that there was nothing they could do. There is no refunds for cancellations from a third-party site. This is fraudulent behavior. And they are aware of it. There is no information regarding this policy on the comfort in website or Hotels.com
I would call the hotel to make sure there is a policy in place and clearly advertised on the website.
Finally booked a room another hour away.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 9 日
Anniversary Get Away
The front desk staff was friendly and the hotel room was clean. However, we had a lot of electrical issues with the bathroom lighting and the key pad access into our room. On the second day we had to go down to the front desk twice to get access to our room. The front desk agent came up the second time and also had difficulty letting us into our room. We felt there should have been some form of discount for the inconveniences but none was offered.
Susan
Susan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
The bed wasn’t too comfortable, the shower walls had a lot of soap scum on them
Olinda
Olinda,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 31 日
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Greg
Greg,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Nice visit
Nice place to stay while in area
Thea
Thea,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 21 日
When we arrived for check-in we were greeted with a notice at the front desk with a memo that states they do NOT rent rooms to locals. I am appreciative that I was allowed to continue with my reservation because the general manager wanted all rooms to be filled. I think it would be nice that when making a reservation people are made aware that if they live in the surrounding counties they will not be allowed to stay at this hotel. The ladies at the front desk were really nice and the room was nice except for the ants.
Tiffany
Tiffany,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
It would’ve been nice to have some outdoor seating since the pool area was closed. Room darkening shades did not darken the room enough.
Patti
Patti,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 4 月 30 日
Asked for a handicap room and had to climb a set of stairs ti get to the first floir room. Room was just down the hall from the laundry rooms that ran during the night. Key cards stopped working when ever we left the building resulting in multiple trip to lobby to recalibrate the cards and trips up and down a flight of stairs.
Thomas
Thomas,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 29 日
Lauren
Lauren,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
The property was great, staff was fine. Not much interaction while checking in. That was the only time we talked to anyone. The room was clean and quiet. Lot of options for eating and shopping. Very close to downtown. Getting into the property was tricky. Overall an enjoyable stay.